Firestone Complete Auto Care

I would not recommend going to this Firestone location. In December 2025, a mechanic told me my car needed new tie rods. I brought the car in during March 2026 because the steering wheel was shaking while driving. When I arrived, I clearly explained the issue to the person at the front desk and told him that I just wanted to replace the tie rods to address the shaking. The employee suggested that I also replace the struts, saying it could help with the steering problem. Based on his recommendation, I agreed to have the struts replaced along with the tie rods. However, when I picked up the car and started driving it, the steering wheel was still shaking the same way it was before the repair. It actually felt worse because the tires were now wobbly. When I came to pickup the car, I spoke w

Kenly and his team continues to provide the greatest customer service without a doubt. I called this morning and talked to JB, and was welcomed in as a walk in for an oil change. It literally took 54 minutes, as there were 2 customers sitting already before me. Kenly is very professional. Kenly and his team is a great asset to Firestone! I've been a customer for over 10 years.

Marquis provided me with the best customer service! He was professional and made sure I was well taken care of. He was very thorough in providing me details regarding recommended repairs. The entire staff was amazing! I will be back with my other vehicle for new tires. #customer4life

I should begin by stating that I am a longtime customer of this location, so my review is based upon multiple visits over the course of the last decade. On this visit as I have on several occasions, I purchased custom wheels and tires from an online speed shop and used this location for mounting and balancing. Store manager Kelly was courteous, professional and attentive throughout the entire visit. He took a personal interest in my project and even took the time to introduce me to his service team. This is where I was introduced to Wayne the service tech who would be assisting me. Wayne and the entire team treated me not just professionally, but like a friend and fellow car enthusiast. More often than not, the personnel working at these franchise shops are just there for a paycheck and ar

This should be your go to Firestone! Kenly, the manager is beyond Amazing! Hes a constant professional, bilingual and always ready to help. He provides accurate communication about the services, prices and how long things might take! His staff is also just as helpful! Ive been here several times and alwsys have a great experience.