Firestone Complete Auto Care

...wow ! ....arrived at 8:10 for an oil change on a Tuesday morning appointment, and several cars were already in the shop...thought I was going to wait for hours...Shawn, the Manager, greeted me and said the car would be in the shop in five minutes...yea, I thought, here we go again....AMAZING ! ...the car was ready and waiting for me at 8:45 ! I am now a customer for life at the Coram shop...highly recommend them to everyone...already told a few of my neighbors of my experience...I say THANK YOU Shawn and his great staff !

Shawn and the crew at Coram Firestone were awesome. After another shop told me last minute they could not service my car in advance of a snow storm, I called Firestone. Shawn verified they had tires in stock that fit my vehicle. With an hour left until closing they took my vehicle in and placed 4 new tires, giving me peace of mind and allowing me to get home safely. Top notch customer service in my book. Now they have a customer for life! Thanks again, Shawn!!

I came in for inspection. I did need a few things but they showed me exactly what it was. Very transparent and I appreciate that. The manager Shawn was thorough and helpful. I’ve been to this Firestone a few times and never had a problem. Thanks for great service!!

I am a 35 year true loyal Firestone customer and want Firestone corporation to recognize 2 valuable assets you have working for you. Coram store manager Shawn K and Medford Asst. Manager Johnathan are both excellent. They are helpful, listen to the customer, fix the issue, solve my problem- and call me back whenever I call about anything. I even followed Jonathan from Bayshore to Coram- making my commute a half hour longer, but that's how good these guys are. Not all store managers are worthy- believe me, but these 2 are. They need to be recognized immediately and I want to hear back from corporate.

Quick and easy! I went to Firestone for my yearly inspection. My car was taken right away and brought into the shop. I don’t have to wait long at all for the process. Shawn and Ryan Were excellent and answered all my questions. Will definitely be taking my other cars here.