Firestone Complete Auto Care

Awesome service. Price for my work was very good. Doug was very helpful and helped me make informed decisions about the work I needed on my car. I was impressed.

I had a fantastic experience at Firestone Complete Auto Care thanks to the amazing team—Alex, Joe, Doug and Lauren!!! From the moment on the phone before walking in, they were welcoming, professional, and genuinely helpful. Alex made sure everything was clearly explained and kept me updated throughout the entire process. Joe handled my vehicle with care and precision, and Doug’s expertise gave me full confidence that my car was in great hands. They went ABOVE and beyond with their customer service—quick, honest, and dependable. It's rare to find a team that treats you like more than just another ticket. HIGHLY recommend this location if you're looking for trustworthy service and a team that truly cares! VERY CLEAN FACILITY too ❤️

I recently visited the Firestone in Easley, SC, and had the pleasure of being assisted by Douglas Gantt. From the moment I walked in, Douglas was incredibly patient and attentive. 😊 He took the time to carefully explain the issues my car was experiencing, addressing each concern with genuine compassion and care. It was clear that he was not just doing a job but truly cared about my safety and peace of mind. Douglas walked me through the necessary processes my car would need to ensure it was safe on the road. His explanations were clear and detailed, yet easy to understand. He was extremely helpful and kind, making sure I felt comfortable and informed every step of the way.

I had a great experience at Firestone! The staff were very nice, helpful, and had such a positive attitude from start to finish. They took great care of my car and made sure I was comfortable while waiting , even offering complimentary coffee and snacks. I also loved their Halloween decorations, it made the atmosphere fun and welcoming. Overall, it was a smooth and pleasant visit. I’ll definitely be coming back!

The Manager Alex was super helpful from the moment we called to make an appointment. I got a nail in my tire and had to make an appointment fairly quickly. They were knowledgeable and friendly throughout. The tech Stella was also wonderful. Highly recommend!