Firestone Complete Auto Care

On 2/13/2026 I went to East Brunswick Firestone store, made appointment to get 2 Bridegstone Turanza Everdrive tires to be installed 2/15/26. On 2/16, after some hard sell tactics on part of "Bill" which I refused, he agreed to proceed with my original order & install my tires. When I returned home, discovered 2 Ecopia EP422 were installed and charged to my credit card. I returned yet another time to confront personnel about the switch & bait. Two more visits and I got the correct tires. I am a senior citizen and I believe this "Bill" felt he could easily con me. Every other person who handled my problem was courteous and respectful. Under normal circumstances I wouldn't hesitate to deal with those people again. Seniors beware when getting tires.

I have 3500 diesel extended cab with a 10k lb service body. This is the Only place within the entire town, that can help you, or me if you have a real truck for real men things. Basically, if you help to build this world everyone else uses, go here if u need help. I did and I'm totally thankful. The manager there was so helpful and the staff were very professional with me and I felt at ease knowing they could help. No one else could, would or did. So, my loyalty to this place has been won over by just that one visit. They didn't know I was a local guide or anything. Besides my experience, the quality of the products are above average as well. I'm sure you will also have a very similar experience if you decide to utilize this facility too. Good luck

At this location I am very satisfied with the experience. E'myah did a wondeful job of customer service at the front desk. Technicians John and Jose where very knowledgable about car repairs. They fix and ordered my parts in a fasts swiftly times speed. I would give them a raise if I were the bosss.

Service was quick and thorough. They even balanced the air in my tires for me. What a nice courtesy. They ley me know my battery was low and with the xold weather coming I didnt want to chance it not starting so I haf a new one installed. Saved me a cold morning mo start.

Awesome staff...from the front desk that offers the best balance between quality and price, to the technicians in the shop to ensure inform us of any recommendations needed or not currently needed. This is the main reason why we have been coming to your business for many years, and will continue as your employees definitely set the standard for high integrity. Thank you! Firestone's very happy and satisfied customer.