Firestone Complete Auto Care

Keith was awesome! He took his time to thoroughly explain my current situation and provided options to choose to best fix my issue. Upon walking in the store he greeted me and again explained everything that he worked on, he also provided feedback on what issues that may arise in the future, so I may consider for repair down the road.

Finally gave Firestone a chance, and it probably be its last. I called ahead and scheduled an appointment with Cameron. He was great over the phone, knowledgeable and reassuring. I showed up early for my appointment, I was able to get in luckily, thankfully. After almost 3 hours for the front tires. Paid over $600 for a set of tires and an alignment. Got my vehicle back with it missing personal valve caps. Seat had and steering wheel adjusted. Plus was stinky and oil on the steering wheel and center console. I'm a bit beside myself right now. Hope the warranty is worth it! Happy there was a tv on to keep me busy while I waited.

I got great customer service from everyone here. Ryan was a big help in making sure I was well taken care of. I would recommend this location to friends and family.

I continue to receive consistent and excellent service from the Firestone located on Fort Campbell, KY. Every instance when I have needed tires, or other mechanical support, I have been met with excellent customer service and a commitment to quality.We service 5 different vehicles at their location, putting teenagers into three of those, and I trust that when my vehicles are serviced the repairs are done right. So long as I live in this area, the location on Ft. Campbell has certainly won my service and I will continue to recommend them to others!.

Dropped car off in morning at open done by 1300. Services included detailed inspection and diagnostics. They ruled out the fears I had and told me what was of lower concern. Were detailed without throwing in any jargon. Very straightforward and professional, would recommend. Great work team!!!!