Firestone Complete Auto Care

I love this place! The Firestone at Ft. Meade has done tremendous jobs and excellent deals for many people within the community, including myself! I would really like to thank Maurice Pearson who is the Sales and Service Specialist there and he has helped diagnose and service my car many times. Since May 2025, Maurice has helped fixing a gas shield that came loose from my car after I drove through ditches filled with rainwater flooding. Initially, my car was dragging the gas shield against the road everywhere but he was able to troubleshoot and resolve the issue immediately. When my car went through the same gas shield issue again back in October, I brought the car back to the shop and Maurice told me to replace the shield. I went to my car dealership to order a new one and brought it to

You can’t ask for better technicians or service specialists. I came in with a tire not holding air (had a nail in the sidewall that I was unaware of). Not only did they fix the tire, they went out of their way after explaining that I needed the tire today (12NOV2025) because my husband was taking my vehicle back home over 700 miles away. They went to another store to locate that singular tire which I greatly appreciated! We’ve had great service here many times and this was no exception!!

The employees here were welcoming and kind. Maurice saved the day for us! He was able to do a quick check of our flat tire and fix it on the spot for us. To him it was an easy task, but to us it was a big blessing! We highly recommend!!

I had an emergency issue with my tires and needed immediate assistance. I called over to Firestone about 15 minutes before closing and asked if they could help me. The customer service was great, and I was encouraged to stop by although they were closing soon. When I arrived Maurice assisted me. He quickly addressed the issue with my tires and even replaced my missing valve caps. Maurice and team were excellent. I would highly recommend this Firestone location.

Exceptional Service at Firestone Ft. Meade As a furloughed employee during the government shutdown, I was struggling financially and urgently needed two rear tires installed. After calling around the DMV area, I was shocked to find that many shops, even those on military bases, quoted prices higher than expected and showed little empathy. Then I called Firestone Complete Auto Care at Fort Meade and spoke with Maurice, the Service Advisor. Not only did he offer a fair price, but he also showed genuine compassion for my situation. I brought in my own tires, and Maurice and his colleague installed them, performed an alignment, and even did a courtesy check, all with professionalism and kindness. To my surprise, they waived the service fees, knowing I was going through a tough time and that