Firestone Complete Auto Care

I walked in requesting a state emissions inspection for my pickup, but first asked the Service Manager, Anthony, if he is able to get me completed in 40 mins as I’m on my lunch break. He assured it wouldn’t be a problem. Not only was he correct, but he had me completed in 20 mins! He was polite and professional as well. 10/10 will return

I don’t usually leave reviews, but after this experience I felt I needed to share. I came in for a quote on cracked manifold gaskets, which I had already diagnosed myself after performing an airflow test. I was told they would need to run their own diagnostic test for $100. I agreed, even though I was confident in my initial findings. After their test, I was informed that there were no cracks in the manifold gasket, but that I had a hole in my exhaust pipe which I appreciated them pointing out. However, I explained that I was certain there was still a crack in the manifold gasket, otherwise I wouldn’t have come in specifically for that issue. When I tried to explain my reasoning that the smoke machine may not have detected the crack because it only pushes around 12 PSI and the exhaust ho

Guys are great at Firestone. Car hasn't run in 3 years and they did me RIGHT! Even stayed right at my budget. Very communicative with any issues which was great. Cars back up and rolling. Thanks guys!! Definitely recommend.

I refused to ever step foot in this Firestone again about a year and a half ago, but Friday one person changed that. Luke is the type of employee I would like to clone and have training the service side of every customer front facing business out there. He was professional, straight forward, empathetic and he did what he said he would do PLUS delivered excellent communication. He was able to troubleshoot and correct an issue that we were having with our vehicle quickly and empathized in a way that felt sincere. Although the service we received in the past was subpar I can see that Firestone did something about it at the Hutto location and I highly recommend bringing your vehicle to this location. This is not the typical Big Box Shop, they have leadership that wants to be there and they are

One of my fleet vehicles had a tire blow on the highway. Scott and Jason got it in and fixed me up with a new set of tires with some warranty to keep my drivers on the road.