Firestone Complete Auto Care

I brought my car into the Firestone in New River for an alignment, and the service was honestly perfect. The staff was professional, quick, and very helpful in explaining what my car needed. They got the alignment done fast, and I could immediately feel the difference when driving: smooth, straight, and way more stable. Everyone there was respectful and made the whole process easy. Prices were fair, and the quality of work was exactly what you expect from a trusted shop. I definitely recommend this Firestone location for anyone needing an alignment or any other service. I’ll be coming back for all my future maintenance!

Firestone took amazing care of me! The service was super quick, reliable, and completely stress-free. Everyone I spoke with was professional, friendly, and made sure I understood what was going on with my vehicle. Their customer service is top-tier, and the entire experience was smooth from start to finish. Highly recommend Firestone for anyone looking for fast, dependable service!

I appreciate the kind service representatives, and the speedy maintenance performed on my vehicle. My check oil light come But did not have an appointment at the Firestone. EnYah greeted me at the front desk and although they did not have any appointments, she assured me they would get it done by the time ( I needed to leave 1pm). She called at 918 am letting me know it was ready. Very helpful and quick!

Phenomenal customer service. EnYah was very professional and patient. Service was prompt— no complaints! Updated: still 5 stars. Mike helped me out this time and customer service was still top notch. Everyone I’ve interacted with here was friendly, helpful and professional. Won’t ever go to another location!!!

Mike was so awesome! He walked me through the different things I needed and when the best time would be to get it done. He didn’t try to push a bunch of random services, that weren’t a need. He made great recommendations for furthering the life of my vehicle