Firestone Complete Auto Care

I wanted to take a moment to acknowledge a team of employees that helped me with my 2016 Mercedes E350! Joey, Sam & Patrick are all great people to have take care of my vehicle. Joey was able to communicate quickly and update me thoroughly about the process & what the conditions of my ride was. Sam & Patrick kept me informed and made the job happen as quickly & efficiently as possible. Honestly, I do appreciate positive attitudes in the work field, especially in the world we live in today! I am not over exaggerating when I say I genuinely appreciate people who are here to help & not delegate or pardon customers concerns. Thanks fr to all you guys & I hope this encourages the managers above these three to recognize & acknowledge the good worth ethic that they have. I’ll be back for my tire

These guys are the best around! Anytime I ever need something for any of my vehicles, Kyle takes the time to explain things to me in a way that makes sense. The customer service here is great and always timely. Thank you guys!

Patrick made setting up an appointment quick and easy, making the process very convenient. Thought it was my car starter that was an issue, but it turned out to be my battery. Thanks to Joey for this rapid diagnosis, I was able to save at least half the amount that I was planning to spend. Communication was clear and to the point, and they make sure to ensure us that we were in good hands.

First time bringing my car here. I made an appointment online a few days prior. They took my car in immediately for an oil change. Kyle was upfront about time and cost. After inspection, he did advise of the need for a couple new tires, which I was aware of but hope they were as bad as was presented. I'll be back for future car maintenance. I felt like communication was clear my car was taken car of.

Tyler the service manager was phenomenal! We weren’t able to secure the necessary financing for the tires we needed but the firestone staff (especially tyler) was so amazing. I didn’t see them once in person, had to do everything over the phone and they helped me do it. I had to tow the car here at 10pm and then they did the assessment and gave me a fair quote. i could not have had a better experience with these guys, they are always my first stop when i need help with my car!