Firestone Complete Auto Care

I’ve been going to Firestone for 25-30 yrs. Almost exclusively for tires. A manager at another local tire dealer asked me to not come back after price matching a set of tires. So I’ve held pretty true to that. And I’ve been happy with the products and service I’m gotten. Plus, I don’t know of anyone else that offers lifetime alignment. A great product for those who keep a vehicle for a long time. Thanks Jason and Lorenzo. Kenny

Amazing experience dealing with Conrad! First off cool name, but besides that he had us in and out in a flash. Was super informative, very patient and listened to all our concerns and even guided us throughly how to get the assistance we need with prior damage from another Firestone. He originally quoted us an hour or more wait but Zaedon and Conrad worked perfectly together to work faster than originally he quoted for time and it really set up my wife and i’s afternoon as this incident happened while we were in the middle of our job and Conrad did nothing but try to help us get through this issue and just feel better about the situation! Will definitely be back to this Firestone location going forward even with it being completely out of my way from where I live! If you ever need a solid

This Firestone location goes above and beyond to take care of customers! Jason and his team stayed late to make sure my truck was ready the next day! I didn’t even have to ask them to do it. I’m thankful for the way this Firestone takes care of its customers!

We dropped off our truck for a tire pressure sensor repair and to diagnose the check engine light. We had a appt for 9:00. They said they were busy so we agreed to drop it off. When we were called for the pricing we were told 219.00. So we were thinking that was the total price and ended up being close to 450.00. I asked questions and got it reduced to 377.00. We also didn’t get our truck til close to 6pm. Bottom line there was no transparency in pricing and felt taken advantage of. With the check engine light we were quoted 3400. We got another estimate for the check engine light at the dealership for less than half of what they were trying to charge. Even after everything they were still trying to capitalize with extra tires. This confirms we were taken advantage of and lookin

I made an appointment to have tires installed on a Sunday at 1pm. Upon driving to the store my alternator started to short out and smoke. When I arrived I pointed this out to the front desk person who walked out to the vehicle to look at it. He then indicated that they could take care of my tires that day and would have a mechanic replace the alternator on Monday. I asked if it would be mid-week before I got the car back and was told no, it will be tomorrow. I then get a call at 5:30 Sunday night. They had let the car sit in the front parking lot with a shorting alternator. The car was dead, couldn't start, couldn't close the windows, couldn't close the sunroof. They also had no way to get it into their shop. Their solution was to leave a rebuild 2012 Dodge Challenger unlocked and