Firestone Complete Auto Care

I went in there to get some tires, mounted and balanced. The guy told me be like an hour or less than an hour I went around and took my daughter to the bathroom And noticed my hood was up out in the shop. So I asked the guy what were they doing with my hood up? He said they were doing courtesy checks. I told him I was not in there for a courtesy check. I was in there for my tires to get mounted and balanced so they need to put my hood down. They have no reason to be under my hood.So next thing, I know I was in there almost 3 hours just to get tires mounted and balanced. And my tire pressures were all out of wack when they brought my jeep around. I went in and said something he told me I can pull around. They will check it. I said no I would do it myself cause I’m not waiting another thre

Firestone did this to my car , my baby’s gone 😔 . Took my car here a week ago to get an induction cleaning and they offered a diagnostics on the car , which he waited until 2 hours after the car is almost done to tell me I had an valve gasket leak which made my oil lose a lot , it was never like that before I came to them and under where the gasket is it seemed like somebody broke my part and tried to seal it back together which had to be them , my car started acting weird with the gas a day after my check engine light came on with a new code which didn’t happen until I got the process done . Was told to come back which I did today and nothing was done about anything that was messed up , other than going under my hood and saying everything seems fine , when I got back into the car to leave

Do not go here ! They took my review down , my car caught on fire 3 days ago & they are responsible for it , god doesn’t like evil .no wonder they are called Firestone ! Had an induction service done and my car had more problems after . Do not just let anybody under your vehicle they clearly don’t know what they are doing

Had a great experience at Firestone. Luis took care of my car and was super professional the whole time. He explained what needed to be done without a problem and the service was finished quicker than I expected. Car feels smooth again. Really appreciate the honesty and friendly service! Would 10/10 recommend

I had a great experience at Firestone when purchasing a new set of tires. The whole process was quick, straightforward, and professional. A special shout-out to Langston, the technician who helped me out—he was knowledgeable, friendly, and took the time to explain my options without any pressure. He made sure everything was installed correctly and that I understood the maintenance recommendations moving forward.