Firestone Complete Auto Care

Made an 8:00am appointment in advance, they took my Tahoe in immediately performed the requested services efficiently and quickly… and all for a song! One Happy Customer. Next! Thank You for the excellent service this morning… let’s do it again soon!

I took my car in March 2024, charged me $995.34. Replaced valve cover gasket which was busted along with other minor work. December of that year, I had problems with the car again. Had moved away from Miami. Mechanic informed me that the valve cover gasket had a broken piece that seemed to have been GLUED in what any reasonable person would think was an attempt to cover up a screw up or falsify never having actually replaced the part to begin with! The fact that there was some type of glue is telling. I have not posted this review earlier simply because I have more important things to do. To say I'm pissed off would be an understatement. Don't go this place for anything. The circumstance of what happened are pretty clear I believe. I'll be looking into contacting the better business beuru

I had an excellent experience at Firestone Bird Road. From the moment I arrived, I received friendly and professional service. I especially want to highlight Jairo García, who assisted me with great patience, kindness, and knowledge. He clearly explained the entire process and offered me solutions without any pressure. It’s clear that he truly cares about his customers, and that makes all the difference. I definitely recommend this location, and especially Jairo, for his outstanding professionalism and customer service.

Steven Hernandez and Jairo Garcia gave excellent customer service and got me in and out in 40 minutes. Please request them whenever possible as they both do incredible work and all with a smile! Thank you boys!

Store manager Jose did an EXCELLENT job handling my tire replacement and it was an easy swift process! Thank you so much for the great experience! I would give 6 stars if I could!