Firestone Complete Auto Care

Came to get an alignment on a Saturday morning. It was empty and I was in and out in less than 15 minutes. The staff here was really welcoming and nice. No issues after the alignment. Just wish my car wasn't left in gear. I wasn't expecting it and stalled after starting my car. Nothing serious though I just laughed it off. I got the lifetime alignment so I will definitely be coming back.

They were Johnny on the spot. Fast, friendly, precise and reasonably priced. The customer service was impressive to say the least. James, the front desk personnel, was a breath of fresh air. Didn’t sugar coat anything and was about the friendliest person customer service could ask for. I’ll definitely be back should I have car issues again.

James is an absolutely phenomenal worker and manager. He went above and BEYOND to assist me yesterday with servicing my truck. I was out of town and he made is super easy to coordinate my repair and service. I highly recommend you go to this Firestone and ask for James. If I could give 10 stars I would. May God bless you James. That kind of service is almost non existent these days. P.S Tracy was also very kind and pleasant to work with. Great team!

I would highly recommend anyone in Montgomery or even Conroe, to use this Firestone location for auto services. We went to the Montgomery location today and the crew provided excellent service. After hearing what sounded like something stuck on or in our tire, and after pulling over, realizing that one of our tires had something still attached and puncturing it from construction work being done in our neighborhood. The crew was friendly, attentive, helpful and provided excellent customer service and services. They patched two of our tires and aired up two of our tires for $20. They provided great service, gave us helpful service information for tires and specials they're having - but they also didn't try to preasure sell us any other services, which was refreshing! (If you've had work

Managers customer services excellent, very honest has an alignment check in he told me I was good, and first on does that for free as long as you don't need an alignment. Told him I appreciate his honesty and I'll be using them from now on. I've always relied on Firestone complete Auto Care too help me out until situations. Love the honesty and the great customer service!