Firestone Complete Auto Care
Newport News, VA · Tire shop
- Address
- Firestone Complete Auto Care, 72 Hidenwood Shopping Center, Newport News, VA 23606
- Phone
- (757) 320-0856
- Website
- www.firestonecompleteautocare.com/virginia/newport-news/72-hidenwood-shopping-center/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
- Status
- Open · Closes 6 PM
Firestone Complete Auto Care is an auto shop located in Newport News, VA. It is one of 289 auto shops listed in Newport News. Its 3.9-star rating is slightly below the Newport News city average of 4.3 stars. There are 10 photos associated with this location.
About Firestone Complete Auto Care
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Newport News, VA... More
Hours
| Saturday | 7 AM–6 PM |
Customer Reviews
Yesterday was All sort of amazing. I needed an inspection sticker and the manager Karl let me know how long it would be before he could get to my vehicle. He was very polite, kind and knowledgeable answered all of the questions I had to ask and he gave me great advice when it came to my vehicle. I also witness him helping others who came in for different services and they seem very satisfied with him as well. I highly recommend anyone to go to this location for any services they need. Karl is a great manager and goes over and beyond to take care of his customers. Guaranteed!
Thank you so much to Carl, Ed, and Kyden! They got me an amazing deal to help fix my car door. They were professional, extremely kind, and worked to get my car fixed quickly. I will definitely be coming here again and highly recommend them to anyone looking to get their car fixed! Thank you so much!
I like Firestone for their lifetime front end alignment program. I like to hold onto my car for a while so it’s a good option for me. I’ve been there six times for the same car. Karl Swank was the person who helped me and was very nice and got me taken care of for my alignment. The person who did my alignment was Ken. This man is a wizard. He can knock out an alignment in 15 minutes and it’s on point. He’s done my last two and he doesn’t disappoint and got me in and out in the same time. I will definitely be back and refer other people.
I'd give this place less stars if I could. Without fail every time I bring my car here it takes several days to even be looked at. You can tell because the car will sit there in the same spot for days for a simple 20 minute inspection because they "don't have anyone to do an inspection". So why do they say they offer that service? I shouldn't drop my car off on a Friday and get it back on a Tuesday for a job that takes such a short time to finish. I could take my car to any other shop on the same street and have it done the same day, so if Firestone knew they didn't have any inspectors because the shop is "going through changes", why would they let me drop my car off in the first place? Save yourself time and pick any other Firestone, this isn't the first time this location hasn't cared ab
Definitely not the place to go for an oil change. They advertise it as quick and easy, but this is false. When I went there they told me it takes 2-3 hours to get an oil change. Even if you come at a slow time. Even if you make an appointment.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.