Firestone Complete Auto Care

Thank you Scott! You simply made my day seeing a familiar yet friendly face was indefinitely a surprise and bonus for me. Given that I was at a different location from the last time I seen him. Scott was professional and gave me a warm greeting when I walked in. Scott was ready to help with my driver's seat handle aduster because I was all kind of clueless and couldn't wait until Tuesday to get this down. It was an absolute pleasure to not only see a familiar face yet to also share another light hearted conversation with him . Scott you have no idea how much your patience, willingness and kindness helped me out . What were the odds of Scott recently helping his sister with a similar situation We were at the right place and time because I got detour trying to get this part put on m

I came here to have a battery changed that I couldn't find at other businesses. I called first and spoke to Hiriam. He got me a same day appt. Customer service was outstanding from him and William, 1 of the mechanics. I was given an estimate prior to my appt so I knew about what I was going to spend.

Honest work and great customer service. From the moment I came in, the staff were welcoming. The service manager, especially, was very professional and got my vehicle thoroughly inspected and clearly explained the services needed without any pressure. He answered any questions I had and it made me feel more confident in their opinions. The quality of the work was up to par, and I noticed an immediate improvement in my car's performance. Plus, their flexible scheduling options made it easy for me to get an appointment that fits my schedule. My car was completed without much delay and that made me feel appreciated as a customer. Thanks, guys!

Omg I can’t begin to explain the exceptional service I received today. While waiting I overheard several customers coming back to pick up a vehicle and dropping another one off. That tells me this shop is top notch. I will definitely be going back. For sure.

Highly recommend this Firestone location. Friendly and professional service. Hiram was patient with my questions and concerns. Called to keep me up to date on work. Pricing was fair and work completed in a very timely manner.