Firestone Complete Auto Care

we just had a mini cooper inspected there for a out of state buyer and first they had a vin number wrong and customer had to call me and make sure that i took the right car there after the car was inspected , they only mentioned coolant flush , spark plugs , and alignment and also oil pan leaking. so they did not even look at the car service history to see when all this stuff was replaced but they just made a quote for stuff that was done like two weeks prior of advertising the car , so they just probably gonna recommend stuff that was done to the car and they don't even check car history . do better next time !!! is not that i lost the sale , i am just want them to do better job . even though they charge 21 dollars for inspection but still you need properly inspect cars not just mention

Update review. I took my car for a/c issues in. They filled it back up and it didn't change anything. (Initial fill was needed) A/C was still going in and out. They said it needed an A/C replacement. So I put a compressor in. That didn't work nor change anything for the better. Then the Manager started "throwing parts at it" method. Still didn't work. They claimed it was because I didn't do a full system replacement on the AC and its because I didn't want to spend the $2000 to fix it with them.. Any mechanic worth something will tell you that's not diagnosing the problem. Well after all the issues and arguing on the phone. I took it to a Subaru specialist. I was told them the issue and it took him 10mins to diagnose the problem. It was the thermosistor. A $50 part... Firestone had me sp

The team here was very helpful in getting the alignment done on my vehicle. James, Luke, and Leonard was very nice and got my car in and out in a timely maner. I would recommend them to everyone. Thank you.

James is awesome! I came in for the usual—an oil change, tire rotation, and wheel alignment—but I also had a couple of specific concerns I needed addressed. James immediately understood my issues, followed up with thorough recommendations and clear costs, and made sure I was getting the best possible value for all the services performed. I’ve been a loyal customer at this location for years, through many different vehicles, and I’ve always appreciated the good service. However, the experience today was truly stellar. ⭐️

Fantastic experience at the Sandy Plains location. Came in for a Lifetime Alignment on an older vehicle. The technician was skilled and got my steering wheel perfectly centered (which other shops have failed to do). Best of all—absolutely NO pressure or upsells. They gave me an honest report on my battery and let me be. If you want a shop that respects your time and your wallet, come here.