Firestone Complete Auto Care

Juan and his team were very helpful when I had a flat tire. My car was towed to their location right before closing and they stayed after closing hours to install the new tire! Very helpful and reliable team of professionals I’d recommend to anyone!

I had a very disappointing experience at this Firestone location. I went in for a simple wheel alignment, but what happened was far from routine. When I dropped off my vehicle, the manager, Michael,without a proper inspection in front of me and told me I was "good to go." However, when I returned to pick it up, I was shocked to find a crack on the windshield and noticeable scratches on the passenger-side bumper — none of which were there when I dropped off the vehicle. When I brought this up, both the manager and the employee became extremely defensive, claimed the damage was already there (which is absolutely untrue), and were unprofessional and rude in their response. Rather than listening or trying to understand my concern, they raised their voices and treated me with disrespect. I s

Had a great experience at Firestone when I came in with a battery issue. The staff was quick to diagnose the problem, explained everything clearly, and got me taken care of without trying to upsell or pressure me into unnecessary services. They were professional, efficient, and respectful of my time, which I really appreciated. If you’re dealing with a battery problem or car trouble in general, this Firestone location is reliable and helpful. I’d definitely return.

Worst experience ever. I never seen an oil change that took 7 hours. When I got here this morning there were 0 cars in the bay. I called around 11ish and said it would be done between 1-2. When I got here it looked like they didn’t do anything at all. Here it is 3:41 as I’m writing this review and I’m still waiting. These guys suck

great service was lucky enough to win the raffle for the 55 inch tv. thanks for great service highly recommend