Firestone Complete Auto Care

Santa Clara, CA · Tire shop

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in Santa Clara
#100
of 298 shops
City Percentile
27%
rating percentile
Address
Firestone Complete Auto Care, 3161 El Camino Real, Santa Clara, CA 95051
Phone
(408) 899-8805
Website
www.firestonecompleteautocare.com/california/santa-clara/3161-el-camino-real/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
Status
Closed · Opens 7 AM

Firestone Complete Auto Care is an auto shop located in Santa Clara, CA. It is one of 298 auto shops listed in Santa Clara. Its 4.0-star rating is slightly below the Santa Clara city average of 4.4 stars. There are 10 photos associated with this location.

About Firestone Complete Auto Care

Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Santa Clara, CA... More

Hours

Saturday7 AM–6 PM

Customer Reviews

★★★★★ 5.0 Sara Hojjat · Mar 2026

Juan and his team were very helpful when I had a flat tire. My car was towed to their location right before closing and they stayed after closing hours to install the new tire! Very helpful and reliable team of professionals I’d recommend to anyone!

★☆☆☆☆ 1.0 javeed shaik · Jul 2025

I had a very disappointing experience at this Firestone location. I went in for a simple wheel alignment, but what happened was far from routine. When I dropped off my vehicle, the manager, Michael,without a proper inspection in front of me and told me I was "good to go." However, when I returned to pick it up, I was shocked to find a crack on the windshield and noticeable scratches on the passenger-side bumper — none of which were there when I dropped off the vehicle. When I brought this up, both the manager and the employee became extremely defensive, claimed the damage was already there (which is absolutely untrue), and were unprofessional and rude in their response. Rather than listening or trying to understand my concern, they raised their voices and treated me with disrespect. I s

★★★★★ 5.0 Lindsey Rose · Dec 2025

Had a great experience at Firestone when I came in with a battery issue. The staff was quick to diagnose the problem, explained everything clearly, and got me taken care of without trying to upsell or pressure me into unnecessary services. They were professional, efficient, and respectful of my time, which I really appreciated. If you’re dealing with a battery problem or car trouble in general, this Firestone location is reliable and helpful. I’d definitely return.

★☆☆☆☆ 1.0 Hakeem Allambie · Feb 2026

Worst experience ever. I never seen an oil change that took 7 hours. When I got here this morning there were 0 cars in the bay. I called around 11ish and said it would be done between 1-2. When I got here it looked like they didn’t do anything at all. Here it is 3:41 as I’m writing this review and I’m still waiting. These guys suck

★★★★★ 5.0 Cindy Rock · Nov 2025

great service was lucky enough to win the raffle for the 55 inch tv. thanks for great service highly recommend

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Tire shopAuto air conditioning serviceAuto repair shopBrake shopCar battery storeCar repair and maintenance serviceMechanicOil change serviceTransmission shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.