Firestone Complete Auto Care

My husband and I were traveling over the Thanksgiving holiday and broke down while still far from home and were towed here because they were thankfully open on a Sunday. The diagnostics couldn't be run until that Monday, but we were kept in the loop the entire time. Parts had to be ordered but everything was completed that same Monday and we were able to complete our trip home. Everyone I spoke to was incredible helpful and friendly and I am so impressed with the fast turnaround.

Very helpful good service fast. Took time to talk to us about what we had done. If you need car service I would hilly recommend

I got a low air notice on my tire, and I had a very important meeting the next day, approx 40 miles away. I googled the closest tire shop near me, and Firestone came up. I called them and spoke with Tommy. He told me to come right in and they had it fixed within the hour. Firestone save the day for me!! They've earned my continued business, I hope they earn yours too!

Had to get an appointment. Sat for 20 minutes past the appointment time before the car was ever taken into the bay. An hour later we were still sitting waiting for the car to only have 4 tires put on. The guy that was in the front kept going into the back. Left people standing waiting for service for over 30 minutes. Phone calls were going unanswered. Walked past me sitting in the lobby and never even acknowledged me or let me know how much longer it was going to take to replace 4 tires.

Was going to buy 2 new tires but tech spoke to us and said there was life in the tires so they did patch ch and checked alignment. For a lot less. They could have sold new tires but gave honest advice and gained a lifelong customer.