Firestone Complete Auto Care

Temple, TX · Tire shop

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Temple
#111
of 224 shops
City Percentile
20%
rating percentile
Address
Firestone Complete Auto Care, 3450 S General Bruce Dr, Temple, TX 76504
Phone
(254) 598-4135
Website
www.firestonecompleteautocare.com/texas/temple/3450-s-general-bruce-dr/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
Status
Closed · Opens 7 AM Sat

Firestone Complete Auto Care is an auto shop located in Temple, TX. It is one of 224 auto shops listed in Temple. Its 3.6-star rating is slightly below the Temple city average of 4.3 stars. There are 10 photos associated with this location.

About Firestone Complete Auto Care

Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Temple, TX located... More

Hours

Friday7 AM–7 PM
Saturday7 AM–7 PM
Sunday9 AM–5 PM
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
Thursday7 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Jiaxing Zhang · Nov 2025

I brought my car to this Firestone for a tire rotation. During the service, the staff pried off my wheel caps, causing visible damage. I noticed the damage the next morning and returned to the store. The manager personally acknowledged the damage and took photos, but despite this, Firestone headquarters ultimately denied my claim. I am extremely disappointed with how this was handled. Staff caused damage to my car, management admitted it, yet I received no compensation. I do not recommend this location if you care about your vehicle being treated properly.

★☆☆☆☆ 1.0 Jamie Lee · Mar 2026

I brought my car in for new tires and showed them my warranty. That should have been my first clue. This was a brand new car and they were telling me it needed 10K worth of fixes (which all happened to be hand picked from my warranty) and after calling my warranty they weren’t going to fix any of it besides 700$ without more proof of pictures, and for some of it, not at all. I was confused why they weren’t willing to push back with our warranty so I ended up getting the car towed to a different auto shop where they do push back and they tried to pull the cars codes with nothing even popping up. They then physically checked everything on their list from the brakes to the rack and pinion and it was all just fine, even brand new for some of the parts, and they were confused what issues needed

★★★★★ 5.0 Tina Ulanowski · Jan 2026

I just wanted to take a moment to extend a sincere gratitude and appreciation for Temple store manager Eric Branham. I had a blow out on my way to the airport. I was able to get a donut on the car, but could not drive to Austin without a tire. I arrived first thing in the morning. Eric had a no show and a call off. He personally replaced my tire and got me on the road so I would not miss my flight. I was able to make my flight with peace of mind. This act of kindness and compassion is truly appreciated and ensures my loyalty to Firestone. Thank you

★★★★★ 5.0 Brennan Steggink · Dec 2025

We had two tires go flat on Christmas Eve while visiting from out of town. Replacement tires were needed within 2 days if we were going to make it back home in time for work, and each shop we called was going to have a waiting period of 5-10 days to get the correct size tire in. However, this Firestone location was able to get the tires exactly in time for when we needed them for a reasonable price. They not only got the tires installed with a quick turnaround, but were also very kind and helpful. Would highly recommend this location!

★☆☆☆☆ 1.0 Vladdic · Oct 2025

Decided I needed a set of tires and got tired of Discount Tire nickel and diming me so thought I'd give Firestone a chance. Made an appointment for 10am, showed up at 10am, checked in, was about to give up and leave when at 10:45am they pulled my truck in. I think they started on it around 11:15. I don't understand what in the hell I made an appointment for, there should be some sort of notification this place does not respect your time. Work was great. They were nice and polite.

Accessibility & Amenities

✓ Curbside Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Wi Fi ✓ Lgbtq Friendly ✓ Transgender Safespace ✓ Appointment Required ✓ Appointments Recommended ✓ Batteries

Services

Tire shopAuto air conditioning serviceAuto repair shopBrake shopCar battery storeCar repair and maintenance serviceMechanicOil change serviceTransmission shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.