Firestone Complete Auto Care

Kaley was excellent from start to finish! After a month of trying to get my claim done and tires replaced through my enterprise coverage, she made it happen!! She needs a raise, they took us through it lol. She has fantastic customer service!

A-MAZ-ING experience! Had a catastrophic radiator hose failure at about 4pm, leaving me on the side of the road and needing to be somewhere important this evening. Called the location because it was and Kaley said they could take a look but couldn't promise anything. We figured out it wasn't JUST the hose, but that I needed a radiator. By the time I got here it was almost 5pm and it turned out Kayley was able to get the parts delivered in about 20 minutes Anthony and Zack and were able to install it right away and get us back on the road with minimal fuss and reasonable price. Seriously, had an amazing experience and the folks working here were top notch in knowledge and customer service! 🥰 Give them all a raise!! 😁

Came in due to having drive ability issues with my truck. Jack and team were able to properly diagnose the issue. Got 4 new ties and a control arm. They were very informative and professional. Also pretty fast compared to other shops in town.

I came for a Front end alignment and four tires mount and balanced. What a wonderful job they did and Matthew at the front desk helped me so much and was very knowledgeable and kind.

I have been a patron for over 13 years. I called to see if I could get an alignment, I was told come on in. I waited 1.5 hrs before they started. The guy working on my car disappeared with my ignition on, vehicle on the lift. I asked if he went to lunch, was told no that he went on a test drive. The floor and carpets were filthy, the tables had dirt and grease all over them, the bathroom sink had hair and dirt. This shop has gone down hill. From employees to cleanliness.