FIRESTONE/BRIDGESTONE ASHLAND SWIFT CAR CARE INC.

The service is acceptable, and they are quick to respond to problems with the vehicle. They accept bumper-to-bumper extended warranties on vehicles. I feel bad that my warranty does not cover everything on my car. My thermostat assembly and hose were not covered under the warranty. I had my car for 11 years and never had any major maintenance issues. I am upset that the price is high on some of the parts, but at least they make sure you are taken care of.

Keep going!!! two bad experiences one with my daughters car. they have free oil change coupon on the website but when I got there they acted like they didn't know anything about it. then told me they can only put in premium oil an it will cost $65 so I left and emailed them and asked again what does it mean if they can't honor it. they eventually did but actually put conventional oil, what happened to premium? No I had a headlight out so I brought them them the bulb and he tried charging 190 because of labor. the computer says 2 hours when it took them 15 min. and charged me 90. I told him before they do it let me know how much and all he said is ill take care of you... seriously 90 dollars and they didn't even put it in right so I'm back again taking time out of life. look at the driver s

BEWARE, will try to build rapport with you to take advantage of you. The one time I decide to come alone without my husband, mind you this was my fourth time coming here, & I promise I won’t be back, I specifically stated to them numerous times was only bringing car in for a tire or oil change (basic maintenance) I have a platinum extended warranty with dealership and told them when it came to other mechanical problems or brakes that I wanted the work done at the dealer without dealing with after market parts. Now all of sudden after waiting over an hour for an oil change when it wasn’t busy at all, I’m magically leaving out the door with an alternator problem, anti theft light on and check engine light now on unnecessarily, never had an issue with my car starting or any other mechanical

Love those guys they always do a dam good job, The receptionist she’s the best GREAT JOB everyone

Went here by myself and let’s just say there was an opportunity to take advantage of me. They didn’t!! They gave me the correct information and resources for my problem. We have 4 vehicles in my household. We will taking them here for service from now on.