Five Star Automotive

5 STARS from me. I had a great experience with Five Star Auto this week. They did both and rear brake roster replacements for my Acura MDX at competitive cost and most importantly they fixed my window washer system with very little cost. Others had told me that my washer pump needs replacement and the nozzle system may also need replacement with several hundreds of dollars based on cost estimates from others. Although I told Five Star Auto folks that I need washer pump replacement with possible replacement of the nozzle system as well, the Five Star Auto folks told me that it is their professional responsibility and they only do the right thing. They surely did which saved me hundreds of dollars they found the washer pump was perfectly fine. Folks are also friendly and easy to work with. I

Thank you Five Star!!! This shop does great work, but more importantly has excellent customer service, and will be both upfront/honest with repairs needed! I had a check engine light on caused by a purge valve, and it idled roughly. I replaced the part myself, bad idea, lol. The shop diagnosed everything, and found the new part I replaced was actually faulty from the manufacturer. But, what caused the rough idle was an issue I had previously that the shop repaired. A part that had been previously replaced had failed. Brian took ownership, and repaired the problem under warranty at no cost. People in general and mechanics with this kind of mentality are very few and far between! If you need automotive assistance in the East Bay (Concord), check out Five Star, you won't be disappointed!

Brian and his team are wonderful. They started assessing the car as we drove it into the lot. Gave us a complimentary diagnostic and were honest about what our nearly 20-year-old car needs and doesn't need. They were very communicative and friendly. And now our car is running smoothly!

I have taken my cars to Five Star for well over 15 years. The customer service is amazing. I trust the work they do. I would highly recommend them for your next auto repair needs.

We have been bringing our vehicles to Five Star and have never been disappointed. They have serviced work vehicles and our personal vehicles over the years. They go out of their way to find parts if needed and are dependable.