Fleet Farm Auto Service Center

As a true person dont let them mess with your vehicle most of the filters are wrong size they will use gasket sealer on ur oil drain plugs or slap a used washer on the oil drain plug shop equipment lacks of upkeep tools scattered about like a puzzle needs to be solved oh be careful do your training right away before they schedule your appointments really messes with the service writers day thanks for the free lesson on not what to do at a shop poor experience working with fleetfarm

I needed a quick oil change so I came to Fleet Farm and This tire shop told me I needed a new tires, my normal mechanic told me the measurements they gave me were incorrect and that my tires will be fine for at least another year or two. If you’re in a pinch and need an oil change Fleet is probably fine, but I wouldn’t recommend them for more.

Do not go here; this is not a trustworthy auto shop. They have bad attitudes, poor customer service, and lie to people. Got tires a few years ago from them along with rotations and several oil changes so i have interacted with many employees over the few years i was a customer. One time they let me sit in the waiting area for an extra hour after my car was done and made no attempt to walk 10 feet over or call my name to notify me. After waiting 2 hours for a oil change, i went to the desk to ask how much longer and the guy said “it was ready an hour ago. We called your name you werent here”. I had stepped away for 30 minutes at the most and went right back to the waiting area. After apparently calling my name and me not going to the desk, they never called me on my phone, overhead paged o

Very poor service experience at this store. Went in for tires and an alignment. The day service gal at the desk seem very detached from her job, borderline rude as a customer care representative and not very knowledgeable on tires at all. I had to specifically ask how the alignment diagnosis came out, she told me we had loose lower ball joints & steering. These items will need to be repaired and then another alignment will need to be done. It would have been good to call me and ask me if I would care to go foward with the alignment.

Sad to say this is no longer the place for auto service. Primarily oil changes. They were a fair price but now the price is $15 higher. I get it everything is up but that is a 25% increase. Come on. Next they only now cover 5 quarts of oil down from 6 so add 6.99 for the extra quart my truck needs. Lastly they don’t have my filter in stock. Only option is one off the floor that adds another 11.99 to the oil change cost. What about the cost of the filter you didn’t have that is build into the price. Yes my fault I waited a bit and needed the oil change done now but work has been busy and I made the appointment a few days ago. Back to the dealer I guess. No reason to come here when it’s the same price and same hours.