Foss U-Pull-It La Grange

Usually great experience but pulled a starter today and dropped $50. The starter was suppose to be interchangeable but it's not. Now I'm out of 50 and still in need of a starter.

Absolutely the worst Foss U-Pull-It I have ever been to. I drove over an hour to get to this location for the over head console for my wife's car. The car was listed online and the price was listed as console (any) $25. I go pull the front and rear one for her car go to the counter and the girl takes a picture and says I need to see what my manager wants to charge. I say they are $25 online here reply is those are our starting prices and they are also out dated. After a phone call she tells me it's $199.98 I said excuse me they are listed at $25 for any. She said my manager wants more for them. Then makes another call and counter at $125. She even told her manager on the phone that the price for them both was like $62 something with tax and enviro. But her manager just makes up the prices

This place is great, the people are nice, the car selection is good. They have stuff no one else has. They keep the old cool ones in the lot longer.

We have been coming down for years from NY to purchase beds and other truck parts from Foss u pull it Lagrange and was saddened to find out when I arrived that dina the store manager was no longer working there. We use to go out of our way to come to this location because of the wonderful hospitality that was received upon arrival. Dina always treated us like family and went above and beyond to help us and answer any questions we had! She always had the yard very well organized and knew exactly what she had and where it was located. Dina is deeply missed and we will probably be taking our business elsewhere from now on.

Used to look forward to making my stop here. I always had great communication from the manager. Nevermind making sure we got what we needed. If we needed help she always would find help for us. we had a question about a vehicle and had a answer instantly. Now there is new manager that doesn't know what she has in her yard. Things seem to be going down hill with organizing and lots are getting very tight making it hard to pull parts. The staff still seems to be helpful when asking for help.