Four Seasons Car Wash

Worst value car wash experience ever. Unless you fully upgrade, it only washes the roof of your car. My car came or looking even worse than when I went in. Very deceitful descriptions of the service tiers on the signs. Said it would wash the car's undercarriage and absolutely did not. Staff is nice but clearly trained to refuse refunds and argue with dissatisfied customers. Don't go here. I will be disputing these charges with my credit card company.

Avoid Four Seasons Car Wash in Denver, They Damaged Our Car, Dodged Responsibility I usually don’t leave reviews, but I feel like I have to warn others about what happened at Four Seasons Car Wash in Aurora. One of our employees took a company vehicle in for what should have been a basic exterior clean. Instead, their automatic wash system scratched our car badly. We’re not talking about light swirls or surface marks we’re talking deep, visible scratches that now require professional repairs. What followed was one of the most frustrating and shady customer service experiences I’ve had in a long time. I spent weeks calling Four Seasons Car Wash, trying to get someone to take responsibility. Each time, the person answering would tell me someone would “call me back.” I never got a single ca

Very disappointing experience. The machines stopped working and I was told to wait about 3 minutes. After they restarted, they didn’t let me go first even though I had already been waiting and instead kept letting other cars pass. On top of that, when I asked them to cancel my membership, no one wanted to help me and I waited over 30 minutes with no assistance. Poor customer service and very unprofessional. I won’t be coming back.

I was offered a deal for a mothly membership for the same cost as the highest level car wash. I don't need a membership but took advantage of the membership and then if you try to cancel there are errors on the site (AFTER you MUST create an account) and get an error when cancelling. I would not recommed taking a membership unless you plan on keeping and have no plans at all to cancel. The car wash was ok, but no free towels are offered. I have submitted a credit card dispute and a charge back due to the fact that after 2 emails to the only email address I found on the webiste, I've not received a single reply for resolution. This will be done again if the card is attempted to be charged again.

UPDATE BELOW. When I first arrived I was met with a somewhat pushy salesman who wanted to sell me the unlimited package and he was friendly and had a good price but I tend to want to see how the car wash performs on my SUV. My SUV was admittedly very dirty and hadn't been washed all winter so it was a tall task. Unfortunately the 18 dollar wash didn't meet that task. It missed multiple spots including my whole back hatch. It was also advertised as having an undercarriage wash but mine was bone dry. Just a little disappointing especially when you are pushing the unlimited passes so hard. Needless to say I think with a normal car you are fine but any SUV or truck this wash struggles. Update to respond to the company: Yes I freely admit my truck was dirty and I wasn't expecting perfection bu