Fox Auto Care

Santa Ana, CA · Auto repair shop

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Santa Ana
#92
of 678 shops
City Percentile
57%
rating percentile
Address
Fox Auto Care, 1311 E St Gertrude Pl Bldg. C, Santa Ana, CA 92705
Phone
(714) 427-5870
Website
www.foxautocare.com

Fox Auto Care is an auto shop located in Santa Ana, CA. It is one of 678 auto shops listed in Santa Ana. Its 4.6-star rating is above the Santa Ana city average of 4.4 stars. There are 10 photos associated with this location.

About Fox Auto Care

At Fox Auto Care, we’re proud to be Santa Ana’s trusted specialists in European car repair and maintenance. From BMW and Mercedes-Benz to Audi, VW, and more—we know European vehicles inside and out. Our team of experienced, certified technicians is... More

Customer Reviews

★★★★★ 5.0 Fred Rea · Jan 2026

This is a great local auto care facility very proficient in repairing my 2003 BMW 325I prices were fair service was quick and efficient. Customer service was excellent. If you have need of repair of ABM w Mercedes Benz or any other European sports car you really should do yourself a favor and try this auto-repair facility. Moses the owner is very committed to a very positive customer service experience and he knows his automotive technology and is a master mechanic. I would recommend this to any family or friend who is in need of repair or service on their European vehicle.

★☆☆☆☆ 1.0 Daniel Martinez · Oct 2025

Avoid this place at all cost. They over charge, rip you off it seems and can't do the job right the first time. It use to be a great honest shop that was family owned back in the day. Now with new owners it's nothing but a rip off ,poor workmanship, over priced, and things will fail soon after it was repaired. They charge way to much compared to other shops near by. For example I called to see about replacing an alternator for a 2010 Ford SUV. They wanted over 980 bucks to replace it. I told them other places were charging 400-500. I just wanted to see what they would charge just because I had work done with them before. They told me well you pay for what you get we do a better job. Truth is they don't. Every time I got my vehicle repaired I had to take it back for them to fix it again be

★★★★★ 5.0 R Keith Beal · Jan 2026

We've been going here for years and these guys are incredibly honest, reasonably priced and they stand by their work!

★☆☆☆☆ 1.0 Brian Gonzalez · Dec 2024

So John or shall I say "Josh" because it seems like they're referring to him with that name, got let go some time ago. I liked his honesty and service overall of the shop. I'm sure all the workers there are awesome but don't go saying that "Josh" was the reason your prices are going up. The last oil change I got there was 70 bucks (reasonable for a 6.0 if you're on a time crunch). I was going to get charged 113 or 131 (I can't remember but I know I wasn't going to pay that price). The guy at the counter proceeds to tell me that "Josh" was the reason everyone was getting a good deal. That for trucks "Josh" was only charging 70-80 bucks for 5 quarts. So for ONE additional quart of fully synthetic oil you're charging your customers 30-40 dollars more? Maybe I'm overreacting here but I just ha

★☆☆☆☆ 1.0 D Railroad · Apr 2020

Actually, for emphasis a minus five (-5) star rating. When Ken Fox still owned this business, with his sister Jacki Willard running ops, this was a reliable facility. Jacki Willard 5-plus years ago: "Two distinguishing characteristics drive our everyday service: honesty and reliability." The shop was subsequently sold to a local shop owner, Patrick Howard, with Jacki still efficiently, ethically and honestly managing ops. Jacki has since died unfortunately. Patrick Howard moved to Texas and, per staff, was in the process of selling this shop when we last contacted Fox Auto Care. Still trusting Fox from work performed when Ken and Jacki were managing the business, major engine and drive train work were performed by Fox. FYI, a change in shop repair staff (mechanics) was noticed at about th

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Appointments Recommended ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto repair shopAuto air conditioning serviceAuto tune up serviceBrake shopCar repair and maintenance serviceDiesel engine repair serviceMechanicRadiator repair serviceTruck repair shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.