Fox Auto Care

This is a great local auto care facility very proficient in repairing my 2003 BMW 325I prices were fair service was quick and efficient. Customer service was excellent. If you have need of repair of ABM w Mercedes Benz or any other European sports car you really should do yourself a favor and try this auto-repair facility. Moses the owner is very committed to a very positive customer service experience and he knows his automotive technology and is a master mechanic. I would recommend this to any family or friend who is in need of repair or service on their European vehicle.

Avoid this place at all cost. They over charge, rip you off it seems and can't do the job right the first time. It use to be a great honest shop that was family owned back in the day. Now with new owners it's nothing but a rip off ,poor workmanship, over priced, and things will fail soon after it was repaired. They charge way to much compared to other shops near by. For example I called to see about replacing an alternator for a 2010 Ford SUV. They wanted over 980 bucks to replace it. I told them other places were charging 400-500. I just wanted to see what they would charge just because I had work done with them before. They told me well you pay for what you get we do a better job. Truth is they don't. Every time I got my vehicle repaired I had to take it back for them to fix it again be

We've been going here for years and these guys are incredibly honest, reasonably priced and they stand by their work!

So John or shall I say "Josh" because it seems like they're referring to him with that name, got let go some time ago. I liked his honesty and service overall of the shop. I'm sure all the workers there are awesome but don't go saying that "Josh" was the reason your prices are going up. The last oil change I got there was 70 bucks (reasonable for a 6.0 if you're on a time crunch). I was going to get charged 113 or 131 (I can't remember but I know I wasn't going to pay that price). The guy at the counter proceeds to tell me that "Josh" was the reason everyone was getting a good deal. That for trucks "Josh" was only charging 70-80 bucks for 5 quarts. So for ONE additional quart of fully synthetic oil you're charging your customers 30-40 dollars more? Maybe I'm overreacting here but I just ha

Actually, for emphasis a minus five (-5) star rating. When Ken Fox still owned this business, with his sister Jacki Willard running ops, this was a reliable facility. Jacki Willard 5-plus years ago: "Two distinguishing characteristics drive our everyday service: honesty and reliability." The shop was subsequently sold to a local shop owner, Patrick Howard, with Jacki still efficiently, ethically and honestly managing ops. Jacki has since died unfortunately. Patrick Howard moved to Texas and, per staff, was in the process of selling this shop when we last contacted Fox Auto Care. Still trusting Fox from work performed when Ken and Jacki were managing the business, major engine and drive train work were performed by Fox. FYI, a change in shop repair staff (mechanics) was noticed at about th