Fox Rent A Car Salt Lake City

Really wish FOX could put some cargo covers on their SUVs. Prevents customers' stuff from being seen/stolen, and prevents their own cars from having their windows smashed. Otherwise, the people working here are excellent. Always in a good mood, efficient at checkin/checkout. Cars are well maintained, and a good variety to choose from. Price is almost unbeatable too (booking thru Priceline) at under $20/day.

First, I want to say that the pickup experience was excellent. Dilobar was very helpful and professional. We had an issue with the Toyota Sienna we rented because one of the seats was not functioning correctly. She handled the situation well and allowed us to return the car with an empty gas tank as compensation for the seat issue. We also contacted her later to extend the rental by one day and she was helpful with that as well. However, the return process was completely unacceptable. When we arrived to return the vehicle, a woman who later appeared on the receipt as “Finau” approached us while she was sitting inside another car. She did not introduce herself or identify her role. Because she looked like she might have been cleaning vehicles, I simply walked toward the office to return t

Our experience was great. We especially liked the price. The buses run very frequently, even at night. We were the only ones on the bus and didn't have to wait at all!

THE WORST, and believe me when I say that THE worst rental company I have ever encountered. They would give your car away so they can give you a better car with an upcharge. The staff is rude and they ask questions that I have never been asked before for a CAR RENTAL?! Am I married?! Please stay away as far as possible, this is a rip off. The shuttle itself and the driver are very questionable. They never helped with luggage. The cars were also filthy!

I showed up expecting a normal rental process, only to be blindsided by a $1,000 security deposit requirement that was never disclosed upfront. The reason I was given? That they charge Utah drivers more because of “how local drivers drive.” Let that sink in. They openly admitted to charging residents of a specific state a higher rate based on a stereotype. That is discriminatory, plain and simple. Not only was this policy not made clear at booking, but I was told I could use a credit card belonging to someone else as long as we shared the same last name. When they saw I was physically alone, I spent over 30 minutes trying to arrange that with a relative over the phone — only for them to then change their story and say the cardholder must be physically present. So let me get this straight