Frank's Automotive & Collision Center
New Braunfels, TX · Auto repair shop
- Address
- Frank's Automotive & Collision Center, 950 TX-46, New Braunfels, TX 78130
- Phone
- (830) 410-8589
- Website
- franksautomotiveandcollision.com
- Status
- Closed · Opens 8 AM Mon
Frank's Automotive & Collision Center is an auto shop located in New Braunfels, TX. It is one of 252 auto shops listed in New Braunfels. Its 4.4-star rating matches the New Braunfels city average of 4.4 stars. There are 10 photos associated with this location.
About Frank's Automotive & Collision Center
Frank's Automotive is a family owned business. We have been in business for over 25yrs. Serving our community for all of their needs. From oil changes, dealer schedule maintenance, engine and transmission repairs, to your vehicle is in a collision we... More
Hours
| Saturday | Closed |
Customer Reviews
Extremely positive experience with Frank’s Automotive. I took my car in for an electrical issue that I have been trying to get fixed for over a year (even tried the car dealer). I worked with George and he was very responsive and they were able to troubleshoot and repair at a minimal cost. Will definitely be using them anytime I have an issue in the future.
Quick, reliable and the results were showroom worthy! Zero flaws with their work and they communicated throughout the process to keep me informed. Before and a short time after photos attached. (After photo was taken after few weeks after getting it back and a few layers of dust added)
My wife and I have used Frank’s for our cars several times because of their top-notch work and excellent customer service! We recently took both of our vehicles there in preparation for an out of state move and they did stellar work! Chris was fantastic - he was kind, knowledgeable, and very thorough every step of the way. He truly owned the process for both of our vehicles and he made the entire process so easy! Communication was excellent as always! Frank’s consistently makes it very easy to understand what repairs are needed, the urgency in which they are needed, and the price for parts and labor. They are timely, reasonable, and they have a very high standard for their work. We’ve had both body and mechanical work done with Frank’s on several occasions because we absolutely trust them
Edgar was great! He quickly assessed and gave me a quote. He got the parts within days and had my car fixed and back to me very quickly. They did an excellent job and that’s my place from now on.!! (Although I hope I don’t jump any more curbs!!)
I gave two stars because the first two vehicles we had repaired at Frank’s came back flawless. Our last experience did not play out so well. Eric Avalos (estimator at Frank’s) never provided status updates. We would have to call to get information. We took our vehicle in on 4/30/2024 and they had until 5/31/2024. When we picked up the vehicle at 4:52PM, which is near closing time, they were quick to usher us out and never did a walk around with us like they had with our other two repairs. When we got home we noticed that the quality of the repair work was awful. We called Franks the following a Monday and took the vehicle back on 6/4/2024 and showed them all of the issues we found. We waited until 6/16/2024 to get a rental car this time. Our insurance only covers 50 days of rental. After
Accessibility & Amenities
Services
Top Auto Shops in New Braunfels
| Name | Rating | Reviews |
|---|---|---|
| Jim's Auto Service | ★★★★★ 5.0 | 20 reviews |
| Auto Dude Mobile Detailing | ★★★★★ 5.0 | 20 reviews |
| Woods Auto Repair | ★★★★★ 5.0 | 20 reviews |
| MJ Transport Logistics | ★★★★★ 5.0 | 20 reviews |
| Texas Quality Motors | ★★★★★ 5.0 | 20 reviews |
| Twins Automotive Shop | ★★★★★ 5.0 | 20 reviews |
| New Braunfels Auto Glass | ★★★★★ 5.0 | 20 reviews |
| Blue Falcon Mobile Detailing LLC | ★★★★★ 4.9 | 20 reviews |
| Hawkes Outdoors | ★★★★★ 4.9 | 20 reviews |
| Landa Auto Sales | ★★★★★ 4.9 | 20 reviews |
This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.