Fred Bianco Auto Body, The Automotive Collision Repair Experts

Went over with my older pickup with a dented rear cab and a broken glass. Was not sure if I would fix it asked for a ballpark estimate. A man my age came out and we talked or 6 minutes or so and I expressed it has 185K miles on it and I use it for work he offered an inexpensive alternative that did not include me using the shop. He did not do it to disrespect his employer, on the contrary I would ABSOLUTELY COME BACK to the shop. I own 5 vehicles myself, he didn't know that and also I own a show car. A panel didn't line up, I thought maybe throw them $300 or the like, I didn't need a show car job. he said they would do a terrific job, that is what they do, but they would paint the cab area and it would not be a good fit for my needs as it is a clear work truck. Very ethical, transpar

I was very pleased with the work I had done at Bianco’s. The employees were friendly and knowledgeable. I was kept abreast of the work that was being done, which I greatly appreciated. I would recommend Bianco’s to anyone who needs bodywork done on their vehicles.

Where do I even begin with this horrible experience at this shop? I dropped off my car on 10/27/2025, and I was told it would be completed by 11/5/2025. The woman I initially spoke with on the phone was very nice, but when I met her in person at drop-off, she was extremely rude. Someone with that attitude should not be working in customer service. As the repair date approached, I called on 11/4/2025 because my rental was due back on 11/5. That’s when I was informed—for the first time—that my car would not be ready until Friday 11/7, due to a parts delay. Wanting to avoid issues, I called the insurance company and extended the rental until Monday 11/10, and I made it clear that I would return the rental early if my car was ready sooner. On that Friday, I called again and was told the car

Real.professional, auto body work to my car is outstanding, and was done in a reasonable amount of time. I highly recommend their service.

Reading through the reviews of this shop, I can’t help but notice how different the experiences seem depending on who is writing them. Most of the 5-star reviews appear to come from American customers, while many Hispanic customers — myself included — have experienced the opposite: colder treatment, less respect, and a lack of transparency in the service. This raises serious questions about the credibility of some of the overly positive ratings. It doesn’t make sense for the quality of service to vary so drastically depending on a customer’s background. Good service should be consistent and respectful to everyone, regardless of language or nationality. Anyone considering bringing their car here should take the time to read not only the glowing reviews, but also the negative ones, because