Freedom Chevrolet Buick GMC by Ed Morse

When my initial financing option fell through, I was bummed. I thought the whole deal was over. I was already preparing myself for disappointment. But then—Walnetta Reid called me. She didn’t ask for a million documents or give me the runaround. She simply asked: “Do you like red?” I said yes. And she said the words I did NOT expect to hear that day: “Come get your car.” Walnetta found me the perfect car and went and found me the perfect financing and told me, with full confidence, “I have the car for you.” And she meant it. She turned my whole experience around, from stressed and discouraged to excited and driving off in a 2026 Buick Envista like it was meant for me all along. She handled every detail, every setback, every question with professionalism and magic-level problem solving. If

My sales associate was Jessica. She made it really simple. Was knowledgable and allowed me to make my own decision and did not hound me. Mike the sales manager was easy to work with. Told them the exact car I wanted. Went on a test drive. Was in and out within 1 hr. Financing was super easy. They only ran my credit once with the beat lender available. Got me approved and in a new vehicle. Highly recommend this sales team. 10/10 Experience

I’ve purchased a few cars from this dealership before and the sales department has always been great, but the service department, absolutely AWFUL. I’ve taken my vehicle to this service department twice. The first time a few months ago (I believe it was for a recall), I dropped my truck off early in the morning ‘ my service advisor Cileo told me it would be ready that same evening, I heard nothing all day. I called her asking my truck was ready - no answer. The next day comes, I go up there and the let me know she’s not there and there’s no update on my truck. I was calling & going up there everyday to get an update and heard nothing because she wasn’t there. I went without my truck for a week when I was told it was going to be ready that same day and nobody told me anything. This time,

About a month after purchasing my 2025 Buick Envista, the check engine light came on with an Evaporative Emissions System error. Shortly afterwards I brought the vehicle back to this dealership for maintenance. At that time, I was told there was an impending recall related to this issue that would be addressed in December. The light was turned off, but only a few days later, it came back on. Concerned, I took the vehicle to a different Buick dealership and explained the situation. I was then informed that there is no pending or upcoming recall for this issue. At that point, it became clear that I had been given inaccurate information. This raises serious concerns about transparency. I was sold a vehicle with a known emissions issue, and had I been required to undergo a state inspection,

I really thought this was necessary especially service my country for thirty years. I like to say this is worst communication in history of any business. I first call and ask for Manager and said she was a manager. The truth she wasnt a manager. I told her I want something outdoor for $30,000 she said know problem. I ask her to call me she okay never received a call. I left a message never had a return call. I ask for the financial person got run around they was busy and they would return my call that didn't happen. I ask speak to any manager they was all busy. I was already approved