Freeman and Freeman Auto

Hampton, VA · Auto repair shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Hampton
#83
of 180 shops
City Percentile
43%
rating percentile
Address
Freeman and Freeman Auto, 600 Copeland Dr suite d, Hampton, VA 23661

Freeman and Freeman Auto is an auto shop located in Hampton, VA. It is one of 180 auto shops listed in Hampton. Its 4.3-star rating matches the Hampton city average of 4.3 stars. There are 7 photos associated with this location.

Customer Reviews

★★☆☆☆ 2.0 C.N H · Jul 2025

The owner lacks integrity. He says “first come first serve” for an auto shop as if it were a tire shop. When the actual truth is he’s either very late or nowhere to be found. He’ll tell you to come in the morning and won’t be there until late in the afternoon. No apologies, just excuses. He literally wasted my day. I was in the heat the entire time because the shop’s AC didn’t work. He never offered me a water. I had to ask for it and the workers had to get permission to give it, on this 90 degree day. The same cosmetic damage I arrived with, I left with. $150 down the drain and in this economy. I could’ve threw some screws up there myself. It just would’ve been too much like right to admit that I needed a new bumper cover. I was Scammed. The only positives was his workers. Rob is kind,

★☆☆☆☆ 1.0 Edith Harris · Oct 2023

I was recommended to get my car towed for repair. It was not starting. The first diagnosis was starter. It changed to a faulty wire in computer that needed to be replaced. Picked up car and I got home, next day it would not start again. They towed it 3 days later. All of this time, no communication with the mechanic Tim. I was told I needed a battery ($221.60). So they had the car 8 more days and no communication. I went to see about it and mechanic was not in. The last time I was at the shop, he was not there. Now I get a call from my friend who referred me. I kept her in the link since she recommended him. She told me that HE TOLD HER that he couldn’t do anything with computer😳 to take it to the dealership. Really??? He said he had to “redline computer ($383).This is from someone not eve

★★★★★ 5.0 Jeffrey Jackson · May 2024

Nice locally owned and operated business. They were able to get me in quickly, fair pricing, and my van feels great. Definitely would recommend.

★★☆☆☆ 2.0 Michael Whitlock · Aug 2022

My first impression of this place was that they have their stuff together this was confirmed by talking with the owner (in person) about purchasing and replacing an engine in a late model F-150 Harley Davidson edition. He took the time to source the engine for me along with providing a cost to install it which I thought was a very fair price but when I tried to move forward with the job I couldn't even get him or any of his staff to call me back. Freeman and Freeman very well could be the best out there but unfortunately I didn't get the opportunity to find out.

★★★★★ 5.0 Justin Rayburn · Jul 2023

I've used Freeman & Freeman several times for all types of repairs from A/C to radiators. Always been a pleasure dealing with everyone from the owner, office staff, and mechanics. Honest, affordable, and always quality work.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto repair shopAuto tune up service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.