Freightliner of Miami

Finally, a dealership that listens! They were very respectful of my financial goals and didn't try to upsell me on things I didn't need. It was a straightforward, quick, and honest transaction from start to finish.

We recently got stranded in key largo w our Rv due to an air brake failure. I reached out to Freightliner in Hialeah Gardens and I spoke with Guillermo Bolton The service manager, he was extremely helpful and said when we got the RV to him, he would try his best to get one his technicians on it as quick as possible we were en route to Key West for the world finals offshore competition. It took some time to arrange for a tow through AAA, but we were able to get to the dealership at 9 AM. We were greeted by Liam in the service department, and he in the service manager quickly addressed our issue and immediately put a technician on it. They spent some time properly diagnosing ithe problem. Gave me a quote and said the RV would be done by 4 PM. We came back about 315 and the unit was complete.

Great service. Frendly personaly, very fast service, overall they are making great job

Apparently I didn’t spend enough money in service so they got me back with $85/day in storage fees but didn’t let me know that up front. Talked to the manager and he stated there were cameras and people ask about trucks sitting and so he has to charge $85/day total rip off. If you enjoy service that isn’t looking to rip you off don’t go here. Also I had to talk the manager into letting me buy some of the things off of the inspection to avoid paying for storage still came out to almost 2k when my original invoice for inspection was $500.

Chris took care of us and got us the impossible to find RV part. Although it was hard to get through on the phone, the service and friendlness of Chris was wonderful! Thank you!