FS Auto Service

I got rejected for a VA inspection for rear brakes. I got them changed (my mechanic was confused since they still had a good life left). Nonetheless, I got new pads and came in the morning at 8 AM. There were a couple of cars in line, and I waited for 15 minutes. The shop did not open, nor did the inspection bay. I came back at 6:30 PM (keep in mind they are open until 7 PM). The inspector saw me get in line and didn't say anything as he was taking a car for inspection. Twenty minutes went by after completing the inspection, and now it was my turn (current time 6:48 PM). He told me he couldn't do mine and to come back tomorrow morning at 8 AM (we already established they are not open at that time). Being annoyed at this point, I pointed out I was rejected, and that had been taken care of.

I was having problems with my jeep and this shop was the closes to get towed too, mine you I never been here so I Was taking a chance. When i tell you I am a returning customer now; I now get all my work or needs for car here, they are so trustworthy and love the customer service. These guys are amazing..

🚨BEST EXPERIENCE AT A CAR SHOP EVER!!! I called in to ask for an oil change and right away I was greeted and assured I could come in. Showed up and got taken care of in UNDER 1HOUR YA’LL. The owner was very much hands on making sure the customers were attended to. His managers Akbar and Douglas were AMAZINGLY friendly, informative and most importantly understanding/patient with the customers. I overheard them explaining and giving the customers options for their services. There was a massage chair and beverages while you wait. The office is CLEAN. BEST SHOP IN TOWN and prices are fair/competitive. Trust me the staff and workmanship did not go unnoticed by my boyfriend who’s brutally honest and even he said this is one of the BEST shops he’s ever been to. Highly recommended and trusted. Tha

I come here for Safety Inspections (🔺The Safety Inspections line used to be in the front it’s at the back now!!), they’re super quick 15-20 mins tops!

Featherstone Auto Service did a great job! They provide professional and friendly customer service. Mr. Akbar, the manager, is very kind, knowledgeable, and helpful. I highly recommend this auto service center to anyone in need of assistance or repairs.