Future Auto Care

Very disappointed with the owner’s attitude and lack of customer value. The staff, however, was polite and helpful. Yesterday, I spoke with Carlos, who confirmed the oil change price through Groupon and asked me to come by at 10 AM. Although I didn’t arrive exactly at that time, there was no mention that the appointment would be completely invalid. When I went in, the owner was rude and said I didn’t have a “proper appointment” and refused to honor the agreed Groupon price. He clearly stated they would not do the service at that amount and denied service altogether. This was extremely unprofessional. The biggest issue is poor internal communication. If one staff member confirms pricing and timing, the owner should stand by it. Customers should not be treated disrespectfully because of st

I had a terrible and shocking experience with Future Auto Care. In the past, I used a Groupon here and was told by their staff that returning customers should call directly and they would honor the same price. Based on that, I called on 1/13 in the evening just to confirm the price for a simple oil change. The person who answered the phone was unbelievably rude and aggressive. He told me, “We are not Groupon and we don’t honor the price. Go to Groupon and ask them to service your car.” When I told him he didn’t need to be rude and could speak respectfully, he slammed the phone down on me. This is not how you talk to customers — especially someone who has used your business before. Even if policies have changed, basic courtesy costs nothing. If this is how they treat people just for ask

Had multiple repairs here over the years. Always trustworthy. Owner is a great at explaining car stuff to average customers, Mechanic is always capable. Recommended. This is one of the few places I left review on internet. They are good and trustworthy.

I've visited this shop a couple of times for oil changes using a Groupon, and I have to say, I've been quite pleased with my experience! If you go in the morning, they are really quick, which is a huge plus for someone like me who has a busy schedule. Just a heads up for anyone considering the Groupon deal: it can only be used once per customer, so plan accordingly! Overall, the service has been efficient, and I appreciate how straightforward the process is!

I had the absolute worst experience here. I called in to ask a few questions about a Groupon and was advised to make an appointment. I made the appointment for 2pm and by 4pm my car hadn’t even been moved for the initial inspection to tell me what else is wrong with my vehicle . Then when I began to ask for updates the man at the desk stopped our conversation midway to assist another customer. I left with information I already knew and 2 hours wasted to not even be serviced. A complete waste of time I will never come back here but thought it was necessary to leave the review because I’ve never experienced something like this before. I would give a 0 if I could