G M Towing & Automotive, Inc.

Yesterday 6/6/22 we suffered discrimination from a person who left us stranded and did not want to take our vehicle and with my scared children since my son had his belongings stolen and they took my car keys that was the reason my insurance hired them so that my car could be moved from the place that person who was driving the tow truck did not mind leaving us and our vehicles and our belongings exposed and in danger these types of people should not perform this type of work due due to a lack of values and conscience and when we asked him questions he just gave a big laugh and left the place at about 11:00 pm and alone in the dark this is the badge that the person from the tow truck had who discriminated against us company is (GM Towin) you sent a worker who didn't want to answer our que

Wasn't able to tow, but very helpful to think thru complex EV towing. Good guy!

They just towed my vehicle for one hour, I timed the time vehicle was picked up and when it was delivered, since I have gps on my van, I saw driver stop for coffee on the way and spend 25 min doing god knows what. Even with everything, the trip would have been 3 hours, they charged me for 4, they don’t let you know that the pricing is set to start from their yard (they got there 10 min after I called) and until the driver comes back to their yard, so they double the time. All in, it should have been 3 hours - I got charged for one extra hour. Rip off. Don’t recommend. Get AAA towing for $125 a year instead.

Unprofessional especially the owner. Police called on my behalf for an owners request tow. They charged me for a PD call/rotational which is almost double the price. Driver didn't properly strap in my vehicle so we had to stop 2x. Once after the initial hook up at a gas station and a 2nd time in the middle of the road at a stop light. Drove 55 miles an hour trying to milk the time. He spoke about his whole life story trying to distract me from what he was doing. He even asked if I was keeping the time and I was but I pretended I wasn't anymore. He even mentioned he left his wallet at home and he didn't eat breakfast and he was hungry. I offered if he wanted something from the gas station to eat because he was hinting a couple of times how he was hungry. When I offered him that he declined.

very rude customer support. then they charged me extra for taking so long