Garcia Cars

My mom and I came into the shop without an appointment looking for a mini Cooper. And while we briefly were discouraged that the one I wanted was in NM the entire staff at Garcia’s was very accommodating and helped me come home with my dream car! Our salesperson, Abel, was very friendly and they worked fast to get the car here to El Paso and our home! Thank you!! :)

I scheduled my appointment online to have my car serviced and was in and out in less then an hour. Thank you Aaron for the friendly and fast help.

The best service ever at a car dealership. Called on Wednesday. Scheduled me for an appointment on Friday. They were accurate and precise with their time and service...and it was no pressure to complete any other services. Aaron and the Manager were amazing. These guys get 2 thumbs up for their world class customer service.

The worst customer service I’ve ever experience. I took my car in for service and their car wash damaged my car. After several weeks of attempting to get it fixed appropriately, I had to involve their GM. He said it would be taken care of, yet I cannot tell a difference. Service reps didn’t communicate updates and the service manager raised her voice at me when attempting to let me know they wouldn’t be fixing my car. As I just texted Mr. Patterson, I may be just one customer, but they don’t have to worry about me ever going back to any of their agencies.

Thank you to Lorenzo Jaquez for his wonderful service during our car shopping experience. If it were not for his attention, patience, and WONDERFUL attitude, we would have left without making the purchase. He truly made this experience the best at any dealer in town. He seemed to genuinely care and listened to all our concerns. For anyone looking for the best experience with a salesman that is different than most of the ones we all try to avoid, please see Lorenzo.