Gatorback Towing

Jeremy H. [of Gatorback Towing] reached us in record time [he arrived more than 20 minutes before the shortest time I was given for his arrival] and he still apologized for taking too long! What a nice, amazing, friendly, courteous, considerate, gentlemanly, efficient, confident, knowledgeable, kind, careful man!!! I cannot say enough nice things about Jeremy and the fast, professional service he provided when we had a flat and were stuck in the middle of nowhere without a spare! He took every precaution to protect our Lincoln sedan's low ground effects from being damaged while he prepped it to tow to a garage. He took our concerns seriously and to heart. I am so thankful for Jeremy being there! He saved the day! If I'm in peril on the road, I will not hesitate to call Gatorback Towing if

We’d give Joe and his team 6 stars if we could. We are fortunate that when we had a breakdown - first time ever - Joe responded to our roadside assistance need. Friendly, fair, and went above and beyond in service. Not only did they tow our car they also towed our trailer. In a situation where we felt lost he made us feel safe and secure. Simply amazing!

Ray & Joe made breaking down in Gainesville a lot less messier than it could have been. They were attentive, early in meeting me for pickup, helpful in recommending a service station and courteous. I am not from the area but felt lucky to have called them out of all the possible choices. Can’t thank you enough for taking the sting out of an otherwise crappy experience.

They helped us tow a motorcycle. The phone call was pleasant and helpful. They got to us in under an hour. Ray helped us with the tow and he was very kind and explained what he was doing through the process. Tow went really smoothly. Definitely have a lot of trust in Gatorback towing and will strongly recommend to anyone who needs a towing service. They have my next call for sure.

I never thought I’d say this about a towing company but I just had a really great experience with this company and Ray, the owner operator. The CV axel on my SUV broke (not sure if that’s the right verb) as I was backing out of my parking spot in the parking garage at work. It was stuck in the middle. I called AAA who sent a tow truck but unable to help due to not being able to get into the garage and not having the right equipment for my problem. This company was the lady called but certainly not the least. Ray was prompt, friendly, professional and very confident. He took pictures of my vehicle before loading it with the Tbar and after explaining the potential risk of damaging the car. He was very careful leaving the garage to be sure we’d clear and once we were out he got out to