Gay Mark Tire & Wheel

If you need tires or work, I'd suggest going somewhere else. They installed brand new 20" Pirelli tires on a set of rims and took off the winter tires (also installed by them). All the adhesive backing from the previous wheel weights was left on the wheels. The adhesive was so excessive that when I scraped it off, it unbalanced the wheels. I brought the vehicle to them, told them I removed the adhesive and the wheels felt unbalanced. They balanced the front and told me I was all set. Unfortunately I needed to bring it back bc the rears were also unbalanced. After balancing the rears, the wheels still felt unbalanced and I needed to return a third time. The staff I spoke with, Nick, was rude and repeatedly implied the issue was my fault. He said I should have told them to remove the adhes

9/2/2021 - Stopped in to get 4 new tires and an alignment done. Was told they couldn’t do the alignment because I might have a bad right side bearing. I asked what they would charge to replace the bearing. Was quoted $412 for ONE bearing. I nearly choked on the quote because I know better (years of experience but was trying to save time). Left their shop. Got back to families where Ive been staying for the summer and called around and checked online. The bearing is sold separately or in the hub assembly. Bearings were between $20-$60 ea. The entire hub was between $50 (1 yr warranty)-$140 (premium) but Advance Auto Parts wanted $200 (3 yr warranty). The hub has the bearing and sensor all in one. Was told its a 45 min. job by someone that just did theirs the day before. This shops sign says

Gay Mark has become my go-to shop. As a small business owner myself, it's important to have a place you can trust to take care of your business assets. Nick is great, he takes the time to understand your situation and comes up with the best possible solution. These guys hit a home run Everytime.👍

Went here with a tire leaking talk to the receptionist on the phone she was having a struggle with the conversation she was condicending then I got in to place and she was far from chipper distracted and unhappy for some reason and still struggling with conversation. A guy named Chuck or Shawn comes out middle aged and an army hat. he was rather odd came up to me like he was upset with flat expressions and slow and limited speech and didn't get the key even though it was right in front of him and I had to get it then couldn't figure out how to open the trunk. A few minutes later calls me to come out and treated me like a misbehaved 12 year old upset with me because my axle was messed up again in my space while he did. After the receptionists mood did not improve it got worse she star

I have been taking my car here for about 4 years now, always was pleased with the service until recently. Took it for an inspection just two days ago, there is a new mechanic by the name of Chuck, he basically told me that He was not even going to inspect my vehicle because the check engine light is on (which, it has been since I've been bringing it here, & Warren was always so nice and would keep it for a day & do what needs to be done for it too pass, etc)... I will be taking my business elsewhere from now on!!!