General Auto Service

Wow—what a quick and seamless repair on my 2000 BMW 528iT. I’m truly grateful for their service and support, and the pricing was fair and completely transparent. Highly recommended!

I brought my car to have the ac serviced. First, the lady at the front desk couldn't have been any nicer. The mechanic diagnosed my car and they called me to breakdown what it was going to cost and what needed to be done. 3 hours later I got a call that my car was done. I picked it up and the ac was blowing cold again. I question these negative reviews posted about this shop. The work was done quickly and the price was reasonable. I would not hesitate to return for other work in the future and I would suggest folks ignore the negative posts, this is a good local place for your car.

Excellent services and great customer care. I had requested to get my break pads and rotors replaced for front and back and they completed work in 4 hours. Naima front desk lady is amazing and great communication skills. Thank you for the service.

My husband was never told up front he'd be charged $130 just for a "diagnosis." Now that they have our $130 they claim they can't even do the work for another two weeks. In addition, the receptionist is ill-equipped to answer basic questions about needed repairs, and gives a different story about when repairs can be done each time she's asked. I've never heard of an auto repair shop who'd tell customers they're "completely booked" for 2 weeks, and yet claim they won't take appointments. To charge $130 just to have a car looked at and then stonewall the client when he tries to get them to do the actual work done is dishonest business. This isn't over.

This is to follow up on my wife's review (Cara Viggiano Starace) from last month to provide new information (2nd paragraph) To summarize- I had a bad oil leak. They charged me 1 hour or $139 for a diagnosis. They said it was the head gasket leaking. They gave me written estimate to do the work and said call when you want the work done and we'll credit back the $139. I called two weeks later and they said they were busy for two weeks and I should call back in two weeks and "maybe" they could do it then. I asked if I could make an appointment for two weeks and Naima said they don't make appointments! I protested that it didn't make sense because how would she know they would be busy for two weeks if they didn't take appointments?! At that point she said she didn't want to do b