Genesis Auto Repair Service (Sandpiper)

I contacted Jose, who I once thought for years was a friend to work on my BMW and addressed repairs directly with the owner. After picking the vehicle up and going home, I noticed damage to the rear bumper that was not present beforehand, including scratches through the paint. When I raised the issue, Jose the owner denied any accountability. The shop worker (Evelyn) later stated to my insurance company that the vehicle was never there I have text messages confirming the work and pickup. This was disappointing given a long personal relationship. I’m sharing my experience so others can decide for themselves.

These are the most honest mechanics I've ever met in my life I drove 45 miles just to have them work on my car it was worth every moment spent driving. I've been doing business with them for 2 years that the only ones I'll ever let touch my car. Fast friendly efficient service staff was warm and friendly and save me a ton of money. Port St Lucie should be proud to have them in their City with their business. You can send your grandma to them and not worry about her being taken advantage of. Respectfully William five 5 stars.5!😁

We have been bringing our cars to Jose for many years now, the first time was because his shop was located right around the corner from us in Sandpiper Bay, but now, even though he has relocated to 35 mins away in Ft Pierce we make the trek because he is the most honest trustworthy mechanic I have ever met in my 42 yrs of owning cars. Evelyn is wonderful and they have never overcharged me or done unnecessary work on any of our cars. They explain clearly where they see the problem and what needs to be repaired now as well as what can wait till a later time. I wouldn't go anywhere else!

Nice enough people but if you are in a rush to get your car... Like as in 2 or three days, don't bother. I've taken my car here twice, price being the deciding factor. Both times a relatively simple repair. Both times they kept my car over 3 days. Both times I've had to call to what it felt like remind them that my car was there. There are no updates from the staff as to what's going on, or how long something will take or even where your car is in "line" and answers are usually "I'm sorry, I don't know" or just plain vague. If you feel your car needs a vacation from you, go ahead and drop it off because odds are it'll just be sitting there untouched for a week before they even realize its in their shop.

Amazing experience! Dave was so kind and helpful. He even gave us a drop home because we just moved to the area. He helped us out so much and kept in contact through text for reassurance.I would never go to another mechanic. They are through and very home-town oriented.