Genesis of Birmingham

Birmingham, AL · Car dealer

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Birmingham
#168
of 777 shops
City Percentile
45%
rating percentile
Address
Genesis of Birmingham, 1424 5th Ave N suite b, Birmingham, AL 35203
Phone
(205) 324-3371
Status
Closed · Opens 9 AM

Genesis of Birmingham is an auto shop located in Birmingham, AL. It is one of 777 auto shops listed in Birmingham. Its 4.4-star rating matches the Birmingham city average of 4.3 stars. There are 3 photos associated with this location.

Hours

Saturday9 AM–6 PM
SundayClosed
Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM
Thursday9 AM–7 PM
Friday9 AM–7 PM

Customer Reviews

★★★★★ 5.0 Siedyria · Feb 2024

Great experience! I wanted my payments to be no more than a certain amount; dealership cut me a great deal to make it happen! AND free lifetime oil changes! My sales representative really knew his stuff about my new car, which helped seal the deal for me. Would definitely do business there again!

★★★☆☆ 3.0 Jeff Daugherty · Feb 2024

I’m posting this review due to an invite text I received. When dealing with the service department in person, I have always had a great experience. It is the follow through that I have had a bad experience with. I have to take the day off work to get my car into the service department. They dropped the ball on my first visit and I had to repeat the process to get another diagnosis. I’m very hopeful the follow through this time will be flawless. I will upgrade my review if my issues are taken care of correctly this time.

★★★★★ 5.0 Salisia Valentine · Dec 2023

What a great experience I had! I scheduled maintenance with this company and made the arrangements for them to pick up and drop off my vehicle at my job. Well, last minute I had a change of plans but the company worked with me and I was still able to get maintenance of my car and fullfill my obligation. Thank you team for making it easy.

★★★★☆ 4.0 A. Koko “Koko” Mo · Dec 2023

The service upon arrival was good, but making the initial appointment was somewhat, blah... I have a new genesis, ask could they pick up my vehicle for service, the rep over thphone said that they wont be able to until the new year. Which I understand. But she neglected to tell me that they would arrange for transportation back to my job, or cover the cost of a ride share. Once I brought in my vehicle, everything was good. Very attentive and courteous. It doesn't seem to be a one stop shop type of thing. For example, i needed help with my connective services, I was told that I had to drive to another department to get that done. I also asked about repairing some lettering on my car, that could not or was not address. I definitely see the difference in going to a genesis dealershi

★★★★★ 5.0 Chassie Day · Jan 2023

We arrived at our appointment and the wait was minimal before checking in. They were very busy but we felt they gave each customer special attention. Kendall was our service specialist and he was great at keeping me informed until the car was ready for pick up. We feel the service was both a personal and professional experience. We will definitely be scheduling service for our vehicle with Jim Burke in the future.

Accessibility & Amenities

✓ Delivery ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Repair Services ✓ Appointment Required ✓ Credit Cards ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Car dealerCar finance and loan companyCar leasing service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.