Genesis of Cool Springs

Everyone please bow down to my Astonishing Service from Octavius at Genesis of Cool Springs Octavius was an absolute gem to work with. From the moment we arrived, he demonstrated expert-level knowledge and an uncanny ability to understand exactly what we were looking for. He didn’t waste a minute of our time—knowing we had a long drive home, he made sure everything was handled efficiently and professionally. What truly impressed us was his maturity and poise. Octavius couldn’t have been much older than our own child, yet he carried himself with the confidence and skill of a seasoned expert. It’s rare to find someone so young who’s this superb at what they do. He was a pleasant surprise and a joy to work with. If we ever had to do it all over again, there’s no question—we’d hunt him down

I had an outstanding experience purchasing my Genesis GV70 from Genesis of Cool Springs. I originally planned to buy a Lexus RX350, but it was nearly impossible to find the color combination I wanted. In hindsight, I’m so glad that happened because it led me to Genesis and a much better overall experience. From the moment I walked in, everything was smooth, professional, and genuinely pleasant. My salesperson, Michael Brown, was exceptional. He was patient, knowledgeable, and never made me feel rushed or pressured. After the purchase, he spent a great deal of time with me walking through all the features of the GV70 and making sure I understood how everything worked. That level of care and attention made a huge difference and really showed how much he values his customers. Manager Michae

We had a great experience purchasing our GV80 recently. Terry and Michael our salesmen were very helpful and welcoming. Patrick the sales manager was also a big help coordinating the sales process. So far this was a better buying experience I’ve had from a dealership in a long time, maybe the best. As long as getting our new car serviced goes as smoothly as the buying process, I would be very likely to return for our next purchase.

Cool springs Genesis was an incredible experience. Ryan was an exceptional and very knowledgeable sales professional. The manager Michael was great as well. Can say only great things about our entire experience shopping for and ultimately purchasing our first genesis. Love our GV80 prestige!

My wife and I were dreading having to purchase a new car! This was all due to the day-long haggling, leaving the lot frustrated, being called back only to negotiate some more to avoid a bad deal, and finally leaving with a car that’s not exactly what you want. NONE of that happened during our visit to the Genesis dealership in Cool Springs! We were greeted at the door by the Supervisor and pointed us to our dealer (Terrance) who made it a priority to listen to us as we explained what we wanted. Spoiler alert! We left with the first car we looked at and test drove! Terrance and the other folks we dealt with showed us something we’ve never seen before at a car dealership. Due to their attentiveness, care, attention to detail, and no-pressure approach, we left happy with our purchase. The car