Genuine Automotive

Change 4 new tires there and paid for alignment. After a month my car was shaking when driving, found out the back 2 tires are badly damaged and worn out due to bad alignment. I bring back to the shop with receipt and paperwork so they can redo alignment and replace my 2 torn out new tires that I bought from their shop. At the beginning the son owner said he will replace the 2 tires with new one and redo the alignment. After waiting for 5 hours the father come and say that the problem is my car causing the tires to be worn out and the shop will have to charge for the 2 new tires. My car never have any issues after they did the alignment a month before. They blaming my car and not take responsibility of their bad alignment. Really horrible and not honest place. I will never come back here a

These guys are good, and honest. Labor price aren't too crazy either.

Disappointed and OverchargedI recently took my 2007 Mercedes-Benz C230 to Genuine Automotive for an oil leak issue. After a thorough inspection, they provided me with a quote of $3,340.18 for several repairs, including the replacement of the oil filter housing, serpentine belt, engine belt tensioner, and several other parts.However, suspecting that the quote was excessively high, I decided to get a second opinion from another repair shop. To my surprise, the actual problem was just a faulty cap for the oil filter. The cost to fix this issue was a mere $21.I am extremely disappointed with Genuine Automotive. Not only did they misdiagnose the problem, but they also attempted to charge me an exorbitant amount for unnecessary repairs. This experience has led me to question their honesty and in

dedicated, good staff, reasonable price

Don’t come in here, this guy doesn’t know. Over charging you for work but still doesn’t fix problems I wouldn’t take my bicycle there for him to fix a flat tire He fixes my Car don’t ask me for When I come back he shows me the bills , I have to pay and after 1 month, the same problem Be careful with this guy