Gerber Collision & Glass
Abilene, TX · Auto body shop
- Address
- Gerber Collision & Glass, 1580 S Clack St, Abilene, TX 79605
- Phone
- (325) 695-8675
- Website
- www.gerbercollision.com/locations/abilene-tx?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=TX&utm_content=Abilene
- Status
- Closed · Opens 7:30 AM Mon
Gerber Collision & Glass is an auto shop located in Abilene, TX. It is one of 332 auto shops listed in Abilene. Its 3.9-star rating is slightly below the Abilene city average of 4.3 stars. There are 10 photos associated with this location.
About Gerber Collision & Glass
Gerber Collision & Glass Abilene - 1580 S Clack St repair center offers quality collision auto body repair services backed by a National Lifetime Guarantee for as long as you own your vehicle. We repair all makes and models and provide free written... More
Hours
| Saturday | Closed |
Customer Reviews
Did a fantastic job of fixing the damage! It looks like nothing ever happened. Everyone was also very friendly and great at keeping me updated on the progress and getting the car done on time. They also cleaned my car which is wonderful, inside and outside! The receptionist was amazing and kept me sane while helping me deal with mistakes from my insurance and had a very positive and understanding attitude. Absolutely recommend 10/10!
Thought maybe it was just me, not after reading the reviews. Penny is very rude! I can't believe she's in customer service. I understand folks have bad days but read the reviews! Would not recommend this state farm shop to anyone! Will share my experience with my agent. His location has great customer service and would never send someone into that hostile environment!
Needed a repair. Called like a normal person. I was immediately placed on hold for like 10 minutes and hung up on. When I called back, I was again immediately placed on hold for about fifteen minutes. The woman who answered the phone acted like I was inconveniencing her by needing to use this business. I took my business elsewhere. Can't trust a business when they're gonna gaslight you over the phone and treat you poorly before you even stepped foot in their establishment. I won't bother you with my business again.
Took my vehicle to Gerber for auto body and mechanical repairs and they did a fantastic job. They communicated with me throughout the whole process to make sure I knew what was being done to my vehicle. They were very professional and precise in their work!
My car was in an accident. I could choose whomever I wanted and not worry about money. It boiled down to reviews and who was the kindest and most patient. Caliber Collision won out. There were two completely different attitudes over the phone. I will choose the place who shows kindness, patience, and grace all day. Thanks to caliber for being so kind and patient with me and understanding the predicament I was in. There is not an order number. I was trying to decide who to choose to repair my vehicle. The person that answered showed little to no patience and sounded very annoyed at my questions. If you want me to call and speak with the owner/manager, please provide a name and direct number and I'll happily call and talk to them. You guys may do great work but I'll never find ou
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.