Gerber Collision & Glass

A very good experience from start to finish. I had a fender bender in a parking lot and Even though it was going through insurance, I thought I would get another quote Gerber was about 30% less, that’s pretty significant They were totally transparent about how long it would take And the car came out extra clean, which I did not expect but they have a guy that does a great job; Not something you would expect from a repair shop, but yeah, it was a pretty significant cleaning inside and out! I’ve never had a repair shop clean my car so that was a Nice surprise!

We try to get them to take accountability for two holes that they put in our headliner. When they took it out to do some work on our car. They refused to accept the issue that was presented to them. The car when we got it back was disgusting with black greasy handprints that were all over the headliner and glass. My sun visor fell down from the roof when I put it down to get the sun out of my eyes. To their credit, they did clean the greasy fingerprints off the headliner. When we asked about the two equidistant holes, their response was "all customers lie" and then tried to tell me that I burnt holes in the liner when I don't smoke and nobody around me ever smokes so I'm not sure where this guy gets off on this. They kept saying that they wouldn't replace a $900 headliner we never aske

I do not recommend it, I left my car there to fix a scratch on the door and a week later when I went to pick up my car the wheel had a huge scratch that was not there before. I tried to talk to them, showed them photos and they still refused to take responsibility. First and last time I do any kind of work with them. Before there were only two small scratches on the wheel and when I went to pick it up it was just like the ones in the photos.

I truly appreciate everyone who worked on my vehicle. A special thank you to Leah for keeping me updated throughout the entire repair process. When I picked up my vehicle, I was honestly amazed. It looked brand new, like nothing had ever happened to it. The quality of work and attention to detail exceeded my expectations. Thank you all for such outstanding service!

Hit a deer, called to see when I could get my vehicle in as we are military and here temporarily. My car was in and out within about a week/ week and half. They were prompt and I did arrive with a few concerns, Carlos fixed those and I was on my way. Very professional and friendly! Would highly recommend in the future! Appreciate the quick turnaround and friendly staff!