Gerber Collision & Glass

Highly recommend Gerber Collision and Glass! Our 2011 Chevy Camaro was vandalized, and the Gerber team did an amazing job with the repairs. Special thanks to Bridgett and Matthew—they went above and beyond, especially helping us navigate some insurance issues. The car looks fantastic, and the customer service was outstanding from start to finish. We truly appreciate everything they did! Thank you from the Carver family

I’m very disappointed with the service that I received. I own a 2011 grand Cherokee and a year ago the bumper and right fender was repaired due to an accident. About a month ago, the clear coat started peeling on the front bumper and as old as the car is, it never happened until they repainted the front bumper. After quite a few weeks of going back-and-forth with them, the manager agreed to repaint the bumper under warranty. I had them replace one headlight lens to match the other side that was replaced last year. Upon picking up the vehicle, the headlights did not work and they did not even attempt to clean the vehicle, which I was told that they would. After going back-and-forth with this place to finally get them to agree to the repairs that I wanted, it felt like they never really even

Bottom line: I am only one person; there seem to be plenty of happy customers so take my review as a single of many perspectives on this establishment. The highlights: • While at Gerber I was blatantly lied to. • My vehicle was not taken care of while waiting for insurance. • It was difficult to get in touch with management or technicians. • This shop shows what I believe to be an industry wide trend of totaling difficult repairs. • The shop I ended up going to just down the road had none of these problems. My vehicle is now completely operable and like new despite Gerber overwriting it to total it in the eyes of my insurance company. If you are so inclined, see the attached photos for the full story detailing each of the above points.

Working with the people at the Canton location, was a great experience. They always kept you informed on the progress of car. They finale look, was fantastic. I would highly recomend them to my fruends and family!

Great customer service and great work. SUCKS when you get hit and have to deal with getting repairs- ROCKS when a good team makes it a painless process with updates and helpful attitudes. Y'all watch out for these teenagers on the road