Gerber Collision & Glass

My husband and I were very disappointed with our experience at Gerber Collision. The repair took significantly longer than expected, and the communication throughout the process was extremely poor, especially considering the strong communication standards their website advertises. We were supposed to receive regular updates, but those updates rarely came, and when we reached out ourselves, Diane in particular was consistently rude and unhelpful. The tone and lack of professionalism made an already frustrating situation even worse. We do want to add that the actual repair work on the car seemed to be done well, and we appreciate the mechanics for their hard work despite the length of time it took for those repairs. It’s unfortunate that the professionalism of the front-end staff did not m

I had a great experience from beginning to end. Before choosing them for my insurance claim repair, I stopped by to meet them and ask questions about the damage and a few other things. They were super helpful and kind. Pam was especially fantastic through the whole process getting everything set up and dealing with issues from the insurance company and having to make changes. Service was fast - parts came quick and repairs were done fast! This was completely an opposite experience from a repair I had done a couple years ago at a different body shop. I'm thankful for that!

I can't say enough good things about my experience with Gerber Collision & Glass. I came in for a windshield replacement and some minor bodywork, and they exceeded every expectation. From the moment I walked in, the staff was welcoming, professional, and incredibly knowledgeable. They took the time to explain the process and gave me a clear, honest estimate right up front—no surprises, no upselling, just straightforward and fair pricing. The work itself was flawless. My new windshield looks perfect, and the bodywork was done with great attention to detail—you’d never know there was any damage to begin with. They even cleaned the car inside and out before returning it to me, which was a nice touch. What really stood out was how fast and efficient they were without compromising quality. A

Brought my vehicle in for warranty repairs, as my vehicle was damaged by the dealer delivery driver during transport. Nothing major, but definitley enough to notice. Gerber had my truck a total of 7 days and called me twice to give me updates on progress. These courtesy uodate calls are unheard of anywhere I have ever taken my vehicle and is a priceless benefit to have. They gave me my truck back and I couldn't even tell repairs were made. Smooth and easy drop off and pick up process and very friendly people. Amy and Pam are awesome! Thanks again!

We could not be happier with our Gerber experience. Pam and Dianna were professional and caring at the same time. My truck was completed on time and I'm glad to have it back in tip top shape. It even got a good wash. Thank you Gerber Collision!!👌