Gerber Collision & Glass

From my first encounter until the end, when I went to pick up my car, the staff was very professional, down to earth, and friendly. The repairs were done sooner than the time estimated. I was amazed and very pleased with the great experience. I HIGHLY recommend these nice people. The fact that they support our troops and honor them, is awesome. And to the 2 pretty ladies in front of the shop, Thank you for your good sense of humor and awesome personality.

My first experience was great. This past experience has been a complete NIGHTMARE to say the least. My car was set to be repaired from a deer collision on 11/30, I originally picked it up 12/16 and they hadn’t fixed the back. I don’t live in Alachua so the logistics of all of this takes time. Having to re go through all of this again has been the biggest inconvenience because I’m dealing with insurance as well and a rental. To top it off, they didn’t communicate the second time around and I get a call randomly at 8:34am telling me my car is ready! I’M AT WORK. I have to figure out transportation to get to my car and I don’t get off until 4! Now I have to pay out of pocket for 2 days because I wasn’t aware when my car would be finished. I will NOT be recommending or using this location aga

This shop came recommended by the insurance of someone who damaged my vehicle. I only had the estimate done. Sadly, I was astounded by their lack of professionalism today. What was likely a simple misunderstanding that I was willing to overlook quickly escalated into me taking my business elsewhere. And when a customer calls, you don't say to your coworker--"Oh it's THAT Nissan guy." Good luck to you all.

Went to drop off my daughter's car for repairs. I was greeted on arrival and helped. Took about 5 minutes. Very nice staff.

Worst place I probably could’ve taken my car to in town. On 6/20/25, I hit a pothole and my car had to be towed to Gerber to be worked on. Now I completely understand that cars take time to work on (especially when mine had bad work done on it before I owned it). After speaking with the receptionist, I had a time estimate of about 2 weeks or so for it to be worked on. I called weekly asking for updates, and each time the lady said it had not been deconstructed despite them having the parts there. By the third week, and probably my 4th or 5th call to them, they said they finally had it up on a lift and were starting to work on it. Fast forward another week and a half, I finally got the call it was done. As excited I was to have my car back, I was not happy that I had to pay these people for