Gerber Collision & Glass

I’ve had multiple repair experiences with Gerber Collision over an extended period, spanning from 2024 into the current year, across more than one claim. Unfortunately, a consistent issue throughout has been lingering, unresolved problems after repairs were completed. Each time work was done, there seemed to be something left unfinished or an issue that surfaced later, requiring additional follow-ups. This made the process feel ongoing rather than fully resolved, and I often had to advocate for further inspection or clarification. Over time, issues that were not properly addressed earlier resulted in additional costs for me out of pocket, including having to replace tires due to abnormal wear that appeared later on. This is an issue I am still dealing with, and it added financial strain

I used Gerber on Broad River Rd because my insurance company suggested it. I can’t express how good my experience with them was. Even though my truck was eventually “terminal”, the service manager Matt was so had the best attitude and was always open and honest about what they were trying to do. And the receptionist, I hate I don’t know her name, was always positive and actually seemed like she enjoyed her job. If I ever need anything done with a vehicle I will use them.

Gerber did wonderful work on our car! They were very easy to communicate with, the work was stellar, and the job was completed 3 days earlier than promised! Thank you, Geber for a job well done!

Have used John Harris Body Shop for two repairs now. Both times my experience has been exceptional. The craftsmanship of their work is top of the line. Their customer service is over the top and their communication leads you through the process every step of the way. They completed both repairs before schedule on both occasions and the results were impeccable. I would highly recommend anyone looking for top quality auto body service to use John Harris. You won’t regret it.

I picked John Harris based on previous really good reviews and they were all correct! Chase is the face of the company, and he was very friendly & professional. They were thorough in assessing what needed to be fixed, and kept me updated by text throughout the process. Car was done two days sooner than promised too! Referred to them off a list provided by USAA after a dear strike. They did great work and I'd use them again without hesitation.