Gerber Collision & Glass

My insurance sent me to this place, never worked with them before. I spent 15 minutes past my appt. waiting in the lobby. I actually walked around the bldg just opening doors. When a woman came out, she mentioned being in a meeting. The look on her face was the exact look my wife gets when she's really pissed at me. Not one reason to see how they actually fix cars after getting my quote - maybe its fine, but I am not headed back based upon my initial visit. I have also learned since then that Gerber is known as the "walmart" of collision repair from their friends in the industry.

JMA was a decent shop for around here. As soon as Gerber took over and they said nothing would change with staff or work....which was an absolute lie, this new place is absolutely terrible! My car was painted and in less than a year, the clear coat is peeling off, I've contacted gerber 3 times now fighting with them to get them to warranty the work, after the 3rd call they said they will cover it and take care of it.....well that was over 3 months ago now so I'm still waiting for that callback that I was promised. I highly advise everyone find somewhere else to go, it isn't what JMA was, I WILL NEVER HAVE ANOTHER VEHICLE WORKED ON HERE.

I’d like to give a shout-out to Paul and the fine folks at JMA Collision Center - Johnstown. When you have a great experience I think it’s worth sharing and recognizing. In 25 years of driving, I was recently involved in my first accident, other drivers fault. JMA did an absolutely fantastic job on my 2015 Toyota Rav, and it looks as great as the day I first got it! Great communication and service- very highly recommended.

Great service from start to finish. The car looked great when I picked it up. Couldn't ask for a better experience.

JMA took over two weeks to buff my car and repaint where there was tree damage. They charged for body work and paint then fixed 2/15 issues and painted overt everything else. When asked why I was charged and the items not fixed the manager of the Johnstown office said I can get ahold of allstate because they are backed up and cant fix anything for a few months. Also the shop manager stated “thats as good as we can do, i’d see if someone else can fix the swirls we made, we really are rushing we have alot of cars to do”. I had to contact Allstate who wanted to see the car, before I got out of the car my agent said “I saw it all when you pulled in, who did this to your car?!” After taking it to Thomas Autobody they have to repaint the entire car and fix the damages CAUSES by JMA now on top of